Windows 10 Build 14986 issues: installation fails, Cortana problems, and more

3 minute read

Home » News » Windows 10 Build 14986 issues: installation fails, Cortana problems, and more

Microsoft released the new build 14986 for Windows 10 Preview a few days ago. The new build is the biggest Creators Update build so far, as it brings more features and additions than any of the previous one.

However, just like it’s the case with just about any Windows Preview build, new features and improvements are not the only things it brings. Various issues and problems are a common sight in Windows 10 Preview builds, and build 14986 is not an exception.

Microsoft already released a list of known issues in the build, but the situation is slightly different in real life. We’ve wandered around Microsoft’s forums to find problems reported by actual users. In this article, we’re going to tell you what bothers Insiders in Preview build 14986, so you can know what to expect if you haven’t installed the build yet.

Windows 10 Preview build 14986 reported issues

The biggest problem in build 14986 (just like in any other Preview build) is the installation issue. In fact, various installation problems hit Insiders who were trying to install the new build. Insiders are facing various error codes and messages. Some of them are:

  • “Trying to install 14986 but it keeps failing at 12% after the initial reboot.  I have disconnected all USB devices and also the internet during this stage to no avail.”

  • “Windows 10 Insider Preview 14986 (rs_prerelease) -Error 0xc1900201”

Luckily, there’s a solution for the installation issues. Microsoft’s employee Jason [MS] recently posted a thread on the forums, where he explained that Insiders facing the installation problem can solve it by running a troubleshooter. You can download the troubleshooter from this link.


Even those Insiders who managed to install the new build have their share of problems. A few Insiders reported on the forums that they’re unable to access Google in Microsoft Edge or Internet Explorer. Here’s what one of them said :

“After updating to build 14986 cannot get to anything on google.com with IE or Edge. Getting Page Cannot be displayed error.”

Unfortunately, no one had a proper solution for this problem.


Microsoft introduced a few Cortana improvements with build 14986. However, one user complained on the forums that he’s unable to use some of the Cortana’s freshest features, more precisely the ability to restart the computer, and adjust the volume.

“I read about the new WIndows Preview 14986 – it said that Cortana could raise volume – restart computer – and a number of other things – I see a new UI after asking questions from Cortana (full screen) but when I ask to re-start or raise volume Cortana says “I can’t do that right now – look for future updates.

DId Microsoft change it’s mind or is there a setting I need to change to allow Cortana to do this? Or is this functionality reserved for Cortana on WIndows Phones?

I was really excited to hear about this new functionality and am now disappointed that it isn’t working. I have confirmed that I am on 14986 build – your help is appreciated.”

This thread had no answers at the time of writing this article, so we can’t confirm if there’s a solution. In case you’re experiencing the same problem, we can advise you to check out our article about Cortana problems in Windows 10, but once again, we can’t guarantee any of our workarounds will solve the problem.


That’s about it for today’s report. As you can see, this build is far less troublesome than some of the previous releases. So, not only does it bring a huge number of new features, but also causes just a few problems, which is great, and we should give Microsoft credit for that.

In case you’ve encountered some problem that we didn’t list in this article, feel free to let us know in the comments below.

RELATED STORIES YOU NEED TO CHECK OUT:

Discussions

Next up

Steam Link not working [SOLVED]

Alexandru Voiculescu By: Alexandru Voiculescu
2 minute read

Steam Link represents a great way to stream games from PC to your TV. For many users, this piece of hardware works perfectly and it is […]

Continue Reading

Why is the Epic Games Launcher not loading properly?

John Taylor avatar. By: John Taylor
2 minute read

If you love Battle Royale games, then you most definitely know Fortnite. If you know Fortnite, then you most definitely know you can’t play it […]

Continue Reading

FIX: Uplay download button is not working

John Taylor avatar. By: John Taylor
2 minute read

If you’re a fan of Ubisoft titles new and old, then you most likely know what Uplay is. If you don’t then suffice it to […]

Continue Reading