Windows 10 build 15019 issues: install fails, black screen on startup, and more

By: Madeleine Dean
3 minute read

Windows 10 build 15019 is keeping Insiders busy over the weekend. The latest Creators Update build opens a new era in PC gaming, focusing on improving game performance and social interaction among gamers.

Windows 10 build 15019 packs a bevy of new game features, general OS improvements and bug fixes. As expected, this build also brings many issues of its own, especially game-related bugs, as Microsoft explains:

This build does have some platform related bugs that will impact the ability to play popular games on your PC. These platform bugs are unrelated to the new gaming features such as Game Mode.

Unfortunately, the list of bugs affecting build 15019 doesn’t end here, as Insiders report. In this article, we’re going to list the most frequently encountered issues in build 15019, as well as their corresponding fixes, if available.

Windows 10 build 15019 reported bugs


Build 15019 stuck on install

Microsoft already acknowledged this issue on its official bug list. The good news is that the build install process continues in the background and build 15019 will eventually download and install. All you need to do is wait. Also, if the update process remains stuck for an unusual long time, try forcing several restarts, it has been reported that it could help.

windows update stuck at “initializing updates” for over an hour. this is now the second build I had trouble with.  15014 needed a comp refresh to even download it.


Update errors 0x800705b4 and 0x80096004

Other Insiders can’t install build 15019 due to error 0x800705b4, which also affected the previous build. Another error that blocks the update process is 0x80096004. For the time being, there is no workaround available to get rid of these errors.

I’ve tried all the suggestions, including the registry hack, but am still stuck on 15007 with a 0x800705b4 error code.


Build 15019 turns off Windows Defender

Insiders report that build 15019 disables Windows Defender and Malwarebytes premium. After installing this build, make sure your antivirus is still actively protecting your computer.

Defender and Malwarebytes premium
Just a head’s up to those using the new Defender and Malwarebytes Premium that build 15019 is now shutting off Defender except for Offline periodic scans.


Black screen with mouse cursor

Many Insiders also report that build 15019 makes their computers unusable. When they try to login, a black screen appears, preventing them from accessing their computers.

I have just updated to build 15019 on the fast ring on insider.
It has all updated fine but when i tried to login after it has the welcome after it goes to a black screen ( if you touch the touchpad the mouse comes up ) please help with this issue


These are the most common build 15019-related issues reported by Insiders. If you’ve come across other bugs that we didn’t list in this article, tell us more about your experience in the comment section below. Also, don’t forget to send in your feedback to Microsoft through the Feedback Hub.

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