Windows 10 build download gets “stuck” at 0%, here’s what Microsoft say

By: Ivan Jenic
2 minute read

Installation problems with Windows 10 updates or new builds are a common occurrence something you probably already know. While Microsoft constantly makes the effort to make new releases equally available to everyone, issues with them still persist.

However, the latest Windows 10 Preview build 15014 might be different. According to Microsoft, the download progress indicator in Windows Update is currently broken and doesn’t show progress of the new build.

This will serve to confused the majority of users and make them think the installation is stuck and that they’re unable to download the build. But it actually works and build is being downloaded normally — it just doesn’t show the progress.

Here’s what Microsoft says about this issue:

“The download progress indicator shown when downloading this build is currently broken under Settings > Update & security > Windows Update. It may look like you’re getting stuck at 0% or at other percentages. Ignore the indicator and be patient. The build should download fine and the installation should kick off.”

So, if you notice this, don’t panic because the build will eventually be installed on your computer. You just can’t know when. So, when downloading the build, we advise you to keep your computer on for some time and the system will eventually let you know when the downloading is finished.

On the other hand, if the process takes too long and you’re not able to install the build after a long time, something’s actually wrong. In that case, let us know in the comments and we’ll try to investigate the issue further.

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