Windows Insiders have been complaining about white native tiles ever since build 14915 was launched, on August 31. Three builds later, Microsoft still hasn’t managed to solve this issue.

This problem is even more annoying since it prevents Insiders from using their computers. Users have to guess what each button and input does, but this is extremely difficult when all they see on the screen are white or black boxes with no text.

PC builds 14915 to 14931 have login and all other native windows mostly blank with place holders sub-windows showing.  I’m able to login in a do a few system things only because I know where some buttons and inputs are located… guessing.

For the time being, Microsoft hasn’t provided any explanation as to why these white or black boxes appear on the screen, instead of the native tiles. However, it appears that there is a compatibility problem with the existing Intel chipsets. One of the Insiders affected by this issue mentioned that his computer has an older Intel graphics chipset with no newer update for drivers.

Insiders also suggested that Microsoft could devise a newer driver or program to repair this issue, because otherwise older computers won’t be able to run newer Windows 10 builds.

It is unlikely for Microsoft to develop a dedicated program to fix the compatibility issues between the latest Insider builds and older Intel chipsets. It appears that the Insiders affected by this issues have two solutions:

  1. Upgrade their computers and purchase one of the many Windows 10 computers recently launched
  2. Leave the Insider program to be able to use their devices.

A temporary solution is to install Classic Shell, and most of the computer functions, not all, will be available.

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