Windows 10 KB3193494 install fails, no workaround available

By: Madeleine Dean
2 minute read

Microsoft recently rolled out cumulative update KB3193494 after many users couldn’t get the initial Patch Tuesday KB3189866 update due to various install issues. The KB3193494 update brings the exact same fixes and improvements, and it appears it’s plagued by installation bugs as well.

According to user reports, it appears that the install process breaks when the computer reboots for the first time. The update continues in a very slow manner until the computer reboots again. After the second reboot, the KB3193494 update is rolled back.

Windows 10 users can’t install KB3193494

Last week the KB3189866 update was released […] I have already read some issues with this update and that you should install the offline updater. It has the same problem. Microsoft released KB3193494 to resolve the download issue, so I tried again. Still the same problem 🙁

The event log shows the following messages: 21-09-16 21:09:45 – A reboot is necessary before package KB3193494 can be changed to the Installed state. 21-09-16 22:18:56 – Package KB3193494 failed to be changed to the Installed state. Status: 0x800f0923.

It appears that the KB3193494 update can’t be installed, irrespective of the means used: be it via Windows Update or the stand-alone package. Many Windows 10 users are beginning to lose their patience following Microsoft’s second failed attempt to deliver the content of the Patch Tuesday KB3189866 update.

As a quick reminder, the two updates brings 10 fixes and improvements, ranging from Internet Explorer 11, and Microsoft Edge reliability improvements to Start Menu fixes. Naturally, users want to install the updates on their machines in order to make the Windows OS more reliable. For the time being, it appears that they’ll just have to wait a bit longer until they can get the content of these updates on their computers.

Unfortunately, there is no workaround available to fix the install issues that are affecting the KB3193494 update. Microsoft has yet to issue any comments on this situation.

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