Laptop takes too long to shut down? This is a known Windows 10 bug

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by Milan Stanojevic 

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October 2018 Update bug

Microsoft published a post about a new issue that affects Windows 10 version 1803. The Redmond giant confirmed that this bug may slow down the shutdown process.

Microsoft warns that your system may take more than 1 minute to shut down in that situation. According to Microsoft, the shutdown issues are caused due to the implementation of a USB Type-C controller. The delay happens because your system may be busy with other USB devices.

The company confirmed the issue affects all Windows 10 systems that feature a built-in USB Type-C port.

A quick workaround is to unplug the USB Type-C device before attempting to shut down. The company explains on its blog:

A bug in the USB Type-C Connector System Software Interface (UCSI) software implementation in Windows 10, version 1809 can cause a 60 second delay in the system sleep or shutdown process if the power-down happens while the UCSI software is busy handling a new connect or disconnect event on a USB Type-C port.

Microsoft says that the issue does not affect the normal functionality of your system. Moreover, the USB devices should work fine as well.

The devices perform as expected once you reboot your system. 

Can’t shut down your laptop? This quick guide will come in handy.

As a quick reminder, Windows 10 version 1803 was hit by file deletion issues right after its release in October last year.

Microsoft blocked the update on PCs running incompatible hardware and software drivers. Despite all its efforts, the company is still dealing with new bugs since then.

Windows 10 users want to know if Microsoft plans to release a fix. However, the tech giant has not revealed any details yet. The next Patch Tuesday falls on July 9, 2019. Most likely, the fix will be available on Patch day.

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More about the topics: windows 10

Milan Stanojevic

Milan Stanojevic Shield

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He's a PC enthusiast and he spends most of his time learning about computers and technology. Before joining WindowsReport, he worked as a front-end web developer. Now, he's one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.