Users with older Avast versions can’t update Windows 10

by Matthew Adams
Matthew Adams
Matthew Adams
Windows & Software Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things... read more
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Some Avast and AVG antivirus software users have posted on the Microsoft forum about Windows 10 failing to update to version 1903 or 1909. One user stated, After downloading the update, it starts the actual update and fails after 35% complaining about a problem with AVG.

Microsoft has now confirmed that it is longer offering Windows 10 1903 or 1909 updates to users with antiquated Avast and AVG versions.

Older Avast & AVG versions are not compatible with Windows 10

Therefore, Microsoft has duly noted that there is a compatibility issue between older Avast and AVG versions and Windows 10 1903 and 1909. The big M has provided further details for the issue as follows: Microsoft and Avast has identified compatibility issues with some versions of Avast Antivirus and AVG Antivirus. Any application from Avast or AVG that contains Antivirus version 19.5.4444.567 or earlier is affected.

Consequently, Microsoft has implemented a hold on Windows 10 1909 and 1903 updates to users utilizing incompatible AVG and Avast versions. The big M has instructed those users to update their Avast and AVG software to the latest versions. After updating those antivirus utilities, users will be able to install Windows 10 1909 and 1903.

Both AVG and Avast  have support pages that provide users with further details on how users can update the software. For Avast, users can select Update > Program on the software’s system tray icon and then click Check For Updates. AVG antivirus users can click Settings on that utility’s primary window and click General > Update > Check For Updates.

Alternatively, users can uninstall those utilities to fix the issue. Users can thoroughly uninstall the Avast antivirus utility with the AvastClear software. There is an AVG Clear utility users can remove AVG software with. It might also be worth cleaning the registry with software such as CCleaner to ensure there are no leftover AVG or Avast registry keys.

Once the uninstall process is completed, you can download one of these antivirus solutions which are 100% Windows 10 compatible.

Microsoft has also applied other update blocks to users with incompatible driver software. The big M implemented update holds to users with antiquated Qualcomm and Realtek Bluetooth drivers that are not compatible with the latest Windows 10 build versions. Those users need to update their Realtek Bluetooth and Qualcomm drivers to the latest ones to upgrade Win 10. The Driver Booster software will come in handy for those purposes.

So, it is relatively straightforward for Avast and AVG users to fix the Windows 10 upgrade error. Simply update those antivirus utilities or uninstall them. There are plenty of decent alternatives to Avast and AVG for users who opt to remove the software.


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