Microsoft finally fixes Windows 10 v1903 audio and USB issues

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by Milan Stanojevic 

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Microsoft has resolved Windows 10 v1903 bugs

Microsoft released Windows 10 May update (aka version 1903) on May 21, 2019. This major feature update introduced many exciting features.

The Redmond giant aimed to improve the user experience for all types of users. As a quick reminder, this update brought a series of new bugs as well.

The good news is that Microsoft has finally resolved three major issues in Windows 10 v1903. All of these issues were introduced by KB4505057.

In this article, we are going to briefly discuss each of them.

Audio not working bug

The audio issues were initially caused by KB4505057. Microsoft warns its users that they may experience loss of audio with Dolby Atmos headphones and Home theater.

After updating to Windows 10, version 1903, you may experience loss of audio with Dolby Atmos for home theater (free extension) or Dolby Atmos for headphones (paid extension) acquired through the Microsoft Store due to a licensing configuration error.

The tech giant explains that this issue was basically caused by a Microsoft Store licensing component. This bug prevented the license holders from connecting to the Dolby Access app and enabling Dolby Atmos extensions.

Dynabook Smartphone Link app functionality issues

According to Microsoft, when you are using the Dynabook Smartphone Link application, you may experience functionality issues.

Some users may experience a loss of functionality after updating to Windows 10, version 1903 when using the Dynabook Smartphone Link application on Windows devices. Loss of functionality may affect the display of phone numbers in the Call menu and the ability to answer phone calls on the Windows PC.
Microsoft confirmed that the functionality issues have been fixed.

External USB device bug

Microsoft stated that your system may fail to update when an external USB device is attached to your system. Notably, apart from the removable drives, this bug also affects Internal hard drives.

If you have an external USB device or SD memory card attached when installing Windows 10, version 1903, you may get an error message stating “This PC can’t be upgraded to Windows 10.” This is caused by inappropriate drive reassignment during installation.

Microsoft confirmed that all of these issues have been fixed now and removed the upgrade block. However, you may need to wait 48 hours to install Window 10 version 1903 on your system. 

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Milan Stanojevic

Milan Stanojevic Shield

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He's a PC enthusiast and he spends most of his time learning about computers and technology. Before joining WindowsReport, he worked as a front-end web developer. Now, he's one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.