Microsoft drops forum support for Windows 7, 8.1
Microsoft no longer offers support on the official Community forums for Windows 7 and more products that we’ll list below. The tech giant explained everything in a note posted on the forums. The company stated that support agents wouldn’t contribute with tech support suggestions anymore, but they will continue to provide essential moderation for the community.
The discussion threads will be left up for users to chat
Microsoft decided to still let the discussion threads up so that users would be able to chat there.
Microsoft Community participants are welcome and encouraged to continue to use the forum to ask questions and post answers with each other. Thank you for being part of Microsoft Community!
Products left without support
The company notes that this will come into effect starting July 2018 and the forum topics for products that have reached the end of support will not receive tech support anymore from the agents. Users will not be able to get proactive reviews, monitoring, and answers to their questions related to the products mentioned above.
As we already said, Microsoft will still continue to moderate the forums to make sure that users engage in safe and civilized conversations.
You can read Microsoft’s official note here.
Users won’t drop any tears
Users are not tormented by the news, because it’s already a known fact that Microsoft hasn’t been carefully monitoring the threads and the solutions that they offered sometimes ended up useless. So, all in all, this is not seen as a massive loss.
Another thing worth noting is that this is not the end of support for Windows 7. Security updates will continue to be rolled out until January 2020.
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