Fix: Windows won’t wake up from sleep after the Fall Creators Update

by Ivan Jenic
Ivan Jenic
Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and... read more
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Microsoft finally released Windows 10 Fall Creators Update last week. And while some users are still exploring the new features of the update, some people experience issues caused by the Fall Creators Update. We’ve already discussed why you should reconsider installing the Fall Creators Update, but if you already did, let’s see what can we do to make things work again.

The precise issue we’re talking about it the problem with waking up from sleep after installing the Fall Creators Update. This issue was recently reported on the forums, and it seems quite a few people have experienced it. So, if you too have problems with waking up your computer from sleep after installing the Fall Creators Update, check out the solutions below for a potential fix.

Windows 10 fails to wake up from sleep after the Fall Creators Update

Table of contents:

  1. Run Power troubleshooter
  2. Disable the hibernate mode  
  3. Turn fast startup off
  4. Change the network card settings
  5. Update chipset drivers
  6. Update BIOS
  7. Change Sleep options for mouse and keyboard
  8. Roll back

Solution 1 – Run Power troubleshooter

Microsoft introduced a new troubleshooting tool in the “original” Creators Update, and it’s still very useful with this one. So, before we move on to more serious solutions, let’s try running the Troubleshooter first. In case you’re not familiar with this tool, here’s what you need to do:

  1. Go to Settings > Update & Security
  2. Now, head over to Troubleshoot
  3. Scroll down, and find Power, click Run the troubleshooter
  4. Follow further instructions, and let the wizard scan your computer for potential issues

If the Fall Creators Update disrupted some of your Power settings, this troubleshooter will (hopefully) get things back to normal.

Solution 2 – Disable the hibernate mode

The next thing we’re going to try is disabling the hibernate mode. The hibernate mode is a known culprit of booting issues in Windows 10, and it might be the case here, as well. Here’s what you need to do:

  1. Tap on the Start Menu button, and choose Command Prompt (Admin)
  2. Enter the following line, and tap Enter:
    • powercfg /h off
  3. Restart your device.

Solution 3 – Turn fast startup off

Same as the Hibernate mode, Fast Startup is should actually be a positive thing, a feature that should help your computer boot faster, but that’s not always the case. So, let’s try and disable this feature:

  1. Type power options in the search box > select Choose power plan
  2. Select What the power buttons do
  3. Scroll down to Shutdown settings > tick the Turn on fast startup checkbox > Save changes.

Solution 4 – Change the network card settings

This issue is more likely to occur on laptops, especially Surface devices. However, it’s not impossible for PC to have this problem. Here’s exactly what you need to do:

  1. Go to Search, type devicemng, and open Device Manager
  2. Find your network card, right click it, and go to Properties
  3. Now, go to the Power Management tab
  4. Make sure the Allow the computer to turn off this device to save power option is enabled

Solution 5 – Update chipset and display drivers

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There’s a chance your current set of drivers, more precisely chipset and display drivers, interferes with the Fall Creators Update. And that’s exactly what causes the wake-up issue. So, it’s highly recommended to update your drivers upon installing the Fall Creators Update. In case you’re not sure how to do that, just follow these instructions:

  1. Go to Search, type devicemngr, and open Device Manager
  2. Find your motherboard, right-click it, and select Update driver software…
  3. Follow further instructions, and restart your computer.

Now, repeat the whole process, but for your graphics card. Also, if your computer can’t find any updates this way, go to your motherboard and graphics card’s website, look for the latest updates, and install them manually.

Solution 6 – Update BIOS

If you have a relatively older computer, there’s a chance the Fall Creators Update requires your BIOS to be updated. Since this procedure varies depending on your motherboard, we can’t put the exact instructions. However, here’s the article about flashing BIOS, so you’ll find more info there.

Remember to be very careful when updating BIOS, because it’s a risky operation, and potential mistakes can do a lot of damage.

Solution 7 – Change Sleep options for mouse and keyboard

  1. Right-click This PC from Desktop and click Properties
  2. Go to Device Manager from the left panel
  3. Find your mouse or keyboard
  4. Right-click it and go to Properties
  5. Under Power Management tab uncheck Allow this device to wake the computer

This task can also be performed from the Command Prompt. However, that’s a more complex approach, but it’s useful if the checkbox for the wake up function is grayed out and you’re unable to uncheck it. Here’s exactly what you need to do:

  1. Go Search, type cmd, right-click Command Prompt, and choose Run as administrator
  2. Enter the following lines, and press Enter after each one:
    • powercfg -devicedisablewake “[devicename]”
    • powercfg -deviceenablewake “[devicename]”

Solution 8 – Roll back

And finally, if none of the solutions above managed to solve the problem, maybe the best idea is to simply roll back to the ‘original’ Creators Update. At least until Microsoft updates the current version of the system. In case you don’t know how to roll back to the previous version of the system, we’ve got you covered with a detailed guide.

That’s about it. We certainly hope at least one of the above-mentioned solutions helped you deal with wake up problems in the Fall Creators Update. In case this was some system error, you simply have to give it some time. Microsoft will eventually release the fixing update.

If you have any comments, questions, or suggestions, feel free to let us know in the comments section below.


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