- Microsoft decided to extend the warranty for the Xbox Elite Wireless Controller Series 2.
- This is a long-awaited reaction from Microsoft, given the numerous complaints about the product.
- If you're having trouble with your game accessories, visit our dedicated Troubleshooting section.
- Avid gamers should keep an eye on our Gaming Hub for the latest news.
Following the numerous complaints about faulty Xbox Elite Wireless Controller Series 2 and a lawsuit filed against them, Microsoft announced that they are extending the product’s warranty.
Players have taken to the forums mentioning joystick drifting issues, unresponsive buttons, sticking buttons, and even signs that the product had been used/dropped.
Many gamers pointed out that they have replaced the controller several times, within the 3-month warranty period.
What are the new warranty terms?
Under the circumstances, the warranty coverage period for Elite Series 2 controllers has been extended from 90 days to 1 year from the date of purchase.
The extension applies retroactively for Elite Series 2 controllers sold to date.
Additionally, before end-October 2020, Microsoft will refund users who paid repair costs for faulty controllers.
Users have started complaining about hardware issues with this model of games controller ever since the launch, more than one year ago.
Microsoft has acknowledged the problems, without, however, offering solutions.
Despite all the trouble and if you had second thoughts about the best game controller to buy, Xbox Elite Series 2 is still the top one on the market. At least now you benefit from an extended warranty.
Xbox Elite Wireless Controller Series 2
Stay in the game and play like a pro with a 1-year warranty for this top-notch controller!
So, what do you say? Do you want to take a chance and boost your gaming experience with this controller or prefer to stay on the safer side with older models?