FIX: Xbox One error code 0x90072ee7

by Teodor Nechita
Teodor Nechita
Teodor Nechita
Software Managing Editor
Eager to help those in need, Teodor writes articles daily on subjects regarding Windows, Xbox, and all things tech-related. When not working, you may usually find him either... read more
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Xbox users that encounter error messages are probably used to Googling the error code and then finding the answers online.

But what happens when you receive an error code that doesn’t show up anywhere on the Internet?

Such would be the case with a few Xbox users that are receiving very obscure error codes.

They describe the issue on the official forums as follows:

[…]I tried to play some games from a hard drive I have plugged in my Xbox in my car. But they won’t start. Even some games that are not on the hard drive and are downloaded on my Xbox don’t work. These games don’t need wifi. Then my Xbox say error code 0x90072ee7. This code isn’t anywhere.[…]

Users then explained how they searched the error code on the Microsoft website and couldn’t find it.

They claimed to even put it in Google and it just told them about another error code and not theirs.

How do you fix an error code nobody is talking about

It isn’t common for several error codes to exist for the same, or at least very similar, issues.

As a general idea, whenever you find an error code that doesn’t exist, such as 0x90072ee7, try to reproduce the steps that lead up to the error, and look for similar ones online.

Most of the times the solutions that worked in those cases will work with your issue as well.

Perform a power cycling

Judging by how the users described their issue, their problem could easily be solved by power cycling your Xbox.

This involves shutting down your Xbox console, and the turning it back on again.

1. Restart your console from the Power Center

  1. Press and hold the Xbox button in the center of your Xbox One controller
  2. This will open the Power Center
  3. Choose Restart console
  4. Select Restart

2. Restart your console from the guide

  1. Press the Xbox button to open the guide
  2. Go to System 
  3. Choose Settings
  4. Select Restart console
  5. Confirm the Restart

3. Physically power cycle the console

In case your interface is frozen, you could also resort to performing a physical power cycling

  1. Hold the Xbox button on the front of the console for approximately 10 seconds
  2. Restart your console back on by pressing the on the console or the Xbox button on your controller.

4. Disconnect and reconnect your console’s power cable

  1. Hold the Xbox button on the front of the console for approximately 10 seconds
  2. Unplug the console’s power cable. Wait 10 seconds
    • Be sure to wait 10 seconds, as this step resets the power supply
  3. Restart your console back on by pressing the Xbox button on the console or the Xbox button on your controller.


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