Yakuza Kiwami PC issues: sound problems, game crashes and more

by Milan Stanojevic
Milan Stanojevic
Milan Stanojevic
Windows & Software Expert
Milan has been enthusiastic about PCs ever since his childhood days, and this led him to take interest in all PC-related technologies. Before joining WindowsReport, he worked as... read more
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Yakuza Kiwami issues PC

Yakuza Kiwami brings an expanded cinematic story, re-recorded audio by the series cast, more nightlife spots and enhanced gameplay. The game is believed to be most “extreme” and ultimate version of the original series.

SEGA promises its gamers to expect a variety of features this time. Here is what you can expect while enjoying Yakuza Kiwami on your PC.

  • Ultra-widescreen support
  • Uncapped framerates
  • Optimised for PC with 4K resolutions
  • Customisable controls

SEGA Dev on Stream recently requested the users to unveil and report the bugs that they have been experiencing so far. Stating that it will be helpful for the QA team to address those bugs that have been spotted by the users.

However, players from all over the world have reported problems ever since the game was released. In fact, some players have used a trial and testing method to figure out some potential workarounds to the problems.

In this article, we are going to give you an idea of what to expect in terms of issues. You will have list the most common Yakuza Kiwami PC bugs reported by gamers. Keep reading this article to find out the list of Yakuza Kiwami PC reported issues.

Yakuza Kiwami PC reported issues

1. Sound Problems

A couple of users reported that they have been experiencing no sound in any cutscenes, gameplay and intro.

There’s no sound during the cutscenes in Kiwami

According to some of the users, this is a temporary issue and it can be resolved by verifying the integrity of the game files and relaunching the stream. This quick workaround resolved the no audio/ sound issue for most of the users.

If you are still facing the issue, restarting the PC after verifying the game files is believed to also believed to be a potential solution. While some of them claimed that the sound appeared by switching to the Full-Screen Mode.

2. Hard to turn around with mouse

Moreover, few of the players also reported some issue with the mouse while playing the game. They are facing difficulties in turning around the camera even with setting the sensitivity to its maximum.

Same is the case with the keyboard, using the D button didn’t help either.

Have some problems with a mouse. It’s just too slow even with a maximum sensitivity so I can’t turn the camera normally. Hope you will fix this as soon as possible.

Apparently, there is no solution to the bug at this stage, while we can expect that Saga will resolve the issue in the next release.

3. Unlocked cutscenes

Gamers also confirmed that all the cutscenes were unlocked from the start. Those who have already played the game might find that cool, but it must be annoying for you if you are playing the game for the first time.

Replay in main menu has all the chapters’ cutscenes unlocked about as soon as it was available (doesn’t matter to me since I played it before, but it would be an issue for others).

It seems to be a bug at the backend and gamers hope that it will soon be resolved in the upcoming release.

4. Game crashes during cutscenes

Game crashes is another bug that is related to game crashes. As reported by the players the game just freezes or crashes after Kiryu and Shinji cutscene. One of the players went on to explain the issue as:

Seriously.. it keep crashing when kiryu is with shinji in the opening cutscene..

1.I have verify data in steam
2.i have change graphic from ultra to restore default as High.
3.I have countless reset
But it keeps crashing.. despite the voice at the back of the freezing cutscene.. then seconds later it crashes!!!Please help!!!

However, changing the resolution to something bigger than default value resolved the issue for few. While, if the first one does not work for you, you can try the second one.

1. Play the game into window mode
2. Then Navigate to Nvidia Control Panel >> Manage 3d settings >> Program Settings and choose “Select a program to customize” to add yakuza kiwami.
3. Finally you have to click “Select the perferred graphics processor for this program” and choose HIGH PERFORMANCE NDVIA PROCESSOR from the list.

So, if you are experiencing the same bug, trying this fix might get you through it.

Big-time gaming can be done without crashes, lags or freezes by keeping all drivers up to date and error-free. Manual checks are hard to perform, that’s why we recommend using an automate assistant that will scan for fresh driver versions daily. Here is how to use it:

  1. Download and install DriverFix.
  2. Launch the software.
  3. Wait for the newly installed app to detect all your PC’s faulty drivers.
  4. You will be presented with a list of all the drivers that have issues, and you can choose the ones that you want to fix.
  5. Wait for the driver download and fixing process to complete.
  6. Restart your PC for the changes to take effect.


Do not let a bad driver interfere with your games and installed software. Use DriverFix today and run them without a single issue.

Free trial
Visit website

Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.

5. High frame rate issue

Yakuza Kiwami seems to be affected a higher frame rate issue. As the players are facing difficulties tapping a button while grabbing the enemy.

Whenever there’s a prompt to tap a button when grabbing an enemy or being grabbed, the game doesn’t seem to register the button being pressed so the QTE will always fail.

A user suggested a temporary fix to the bug when a higher refresh rate is impossible. You can use an external program to limit the framerate to 60 Hz. If you are running the game in Full Screen, it can also be done through Vsync.

6. Controllers disconnect issue

The game seems to bring some issues with the controllers as well. A couple of people reported that they are experiencing difficulties while using the controllers. They were forced to use a mouse or a keyboard to play the game. The issue is stated as follows:

For some strange reason, I can’t use the controller because the game behaves as if the D-Pad or Left Stick is stuck in either down or left positions.

I have tried to verify the files and have restarted the computer, but this does not seem to rectify the issue. 

He tried various workarounds to resolve the issue. None of them worked for him until he used XBox One controller via wireless. It resolved the problem to some extent.

Players also suggest fixing the controllers disconnect issue by checking if you are able to spot your controller in the Device Manager. You have to make sure that it is taking inputs from the user.

7. Resolution Problems

The game restricts the users to change the resolution settings to 5120 x 2880. When the users try to change it to anything above 2160p, the program activates some kind of limit and turns down the resolution to 1024×2880.

Pre-rendered videos don’t scale well at resolutions other than 1080p, implement bilinear filtering or something. 

You will have to bear this bug until the next version rolls out for the gamers.

8. The gamepad does not work

Finally, users also reported that their gamepad was not working and facing problem while playing the game.

My gamepad didn’t work but now for some reason it does after messing around a bit.

The issue can be fixed by downloading the SCPtoolkit and installing Dualshock 3 driver for the controller. You will see that Xbox 360 controller driver also gets installed during the process.  At the end, you will have to navigate to the kiwami folder for setting up x360ce controller. You can confirm the installation through the menu as you can now spot Xbox buttons at the bottom right instead of the PC keys.

Keep in touch with us! As we expected, even more issues will be reported in the coming days since the game was only recently launched for the PC users.

Have you experienced any issues while playing Yakuza Kiwami on your PC? Let us know in the comments below.