There are many annoying problems that are affecting current Windows users, which are on Windows 7, 8 and 8.1 and we try to cover the latest updates that are fixing various issues. Today we’re covering the 0x3B error.
As you can see for yourself in the above screenshot and as you have probably been affected, the 0x3B Stop error occurs randomly when you log on a computer that is running Windows 8.1 or Windows Server 2012 R2. Now, via the Windows Update functionality, this has been solved, so you just need to make sure that you have update rollup 2984006 installed and running on your machines.
0x3B error gets fixed with recent Windows Update
The above-mentioned stop error indicates a SYSTEM_SERVICE_EXCEPTION issue. Thus, the parameters in this Stop error message vary, depending on the configuration of the computer. Microsoft also mentions that not all 0x0000003B Stop errors are caused by this issue. The cause is the following:
This issue occurs because there is a race condition between two threads during the logon process.
The update applies to Windows Server 2012 R2 versions, Windows 8.1 Enterprise, Windows 8.1 Pro, Windows 8.1 and Windows RT 8.1. Leave your comment below and let us know if this has solved your problems.
Download hotfix for 0X3B error
You can also fix this problem by installing Microsoft’s hotfix for this issue that they launched then. Here is how to perform this action:
- Go on this link (Microsoft Support link)
- Click on ‘Hotfix Download Available’
- Install the hotfix on your Windows PC
- After it is installed – restart your PC
Here it is, the only thing you have to do is to check if the problem still persists. Let us know in the comment section if this fix helped your case.
Editor’s Note: This post was originally published in October 2014 and has been since revamped and updated for freshness, accuracy, and comprehensiveness.Editor's Note: This article was originally published in October 2014 and was revamped and updated in February 2019 for freshness, accuracy, and comprehensiveness.