What is 5xx server error on Instagram [Explained & Fixed]

Milan Stanojevic
by Milan Stanojevic
Deputy Editor
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  • Getting the 5xx server error on Instagram can be a confusing experience, but this guide should explaining everything you need to know.
  • In this guide we explore the meaning of this error code, and what you can do to resolve it.
  • For more detailed and easy-to-follow information, check out our Web & Cloud section.
  • If you want to always be prepared for any Instagram problems, have a look at our Instagram Errors Hub.
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Instagram was down on May 13, and users who open the app got an error saying Couldn’t refresh feed on the app and 5xx Server Error if you check it on a browser.

This outage began at around 4 o’clock in the evening of this day, and Instagram was restored approximately 20 minutes later.

This is not the first or only time we’ve come across this error. It happens fairly frequently, and it’s normally a general problem that’s not peculiar to a single user.

Before going on to fix the 5xx server error, let’s first have a better understanding of the issue.


What is a 5xx server error on Instagram?

The 5xx server error on Instagram comes up when the app has a problem that the server knows about.

Mostly, the problem can arise from an over-congested server, a network error, a problem with the webserver, or an error executing HTTP requests. Either way, this guide applies to both scenarios.

These errors are of twelve types, and the error messages range from a 500 server error to the 511 server error. Although all 5xx server error codes point to similar server problems, the numbers give you an insight into the problem with the server.

The various 5xx server errors on Instagram include the following:

  • 500 Internal Server Error
  • 501 Not Implemented
  • 502 Bad Gateway
  • 503 service unavailable
  • 504 Gateway Timeout
  • 505 HTTP Version Not Supported
  • 506 Variant Also Negotiates
  • 507 Insufficient Storage
  • 508 Loop Detected
  • 509 Bandwidth Limit Exceeded
  • 510 Not Extended
  • 511 Network Authentication Required

The most common 5xx server errors are the 501, 502, and 503. You now know the various 5xx server errors on Instagram and their causes. Next, we’ll look at the troubleshooting solutions for this issue.


How do I fix the 5xx server error on Instagram?

As one of the most popular social media platforms, Instagram‘s servers have to be online 24/7. However, thanks to server/network challenges, the unexpected can happen. If Instagram encounters a serious issue, it will be taken down briefly for maintenance.

This also applies when the platform needs updating. If Instagram is offline due to maintenance or a glitch, and a user attempts to access the app, they are likely going to get this dreaded error. The 503 error code indicates that the admins are currently fixing an issue with or upgrading the servers.

Unfortunately, if you are this user, and you are shown the error, you cannot do anything to fix it yourself except wait on the admins of the platform’s server. The reason for this is that the issue does not originate from your set up – your app, device, or internet connection.


We hope this guide answers your question of What is a 5xx server error on Instagram? You’ve probably faced the 5xx server error on Instagram if you make use of the platform.

As we’ve discussed in this article, these error codes originate from the server-side, and so you cannot do anything about it but wait until the problem is resolved.


FAQ: Learn more about Instagram errors

  • Are Instagram bots dangerous?

Even though in most cases bots can’t affect your profile in any way, there have been cases in which the overflow of bot comments and likes crashed the user’s application repeatedly.

  • Will Instagram ever shut down?

We can’t know exactly if and when Instagram will be shut down, but there is no evidence to suggest this to be true.

  • How safe is Instagram?

Instagram is safe, but you can increase the level of security even more by using a VPN service, and also choosing who can like your posts.