Antivirus programs prevent users from installing Windows 10 builds

Ivan Jenic By: Ivan Jenic
2 minute read

Home » News » Antivirus programs prevent users from installing Windows 10 builds

Antivirus programs and Windows 10 updates simply don’t get along. Every now and then, Microsoft warns users that they won’t be able to install a new Windows 10 update or Windows 10 Preview build if they have a third-party antivirus installed.

That’s also the case with the latest Preview build 15048 for Windows 10, where Microsoft said that Insiders simply can’t get the new build have Symantec/Norton anti-virus software installed on their PCs. That fact motivated us to remind you about a serious ongoing conflict between Windows 10 and third-party antivirus programs.

If you take a look back, you’ll notice that a lot of previously-released Windows 10 Preview builds, as well as updates for the public version faced the same problems. Antivirus programs, especially Norton and Avast, prevent users from installing new updates.

Microsoft apparently wants to resolve this dispute, as the company asks users for additional feedback.

We still don’t know which is the exact cause of such behavior of antivirus programs, and whether it’s their or Microsofts fault. The only thing that’s for certain is that some antivirus programs prevent Windows 10 from installing updates.

If you’ve encountered this problem, the solution is rather simple. All you need to do is disable your antivirus protection when installing new updates. If antivirus starts reporting a virus after the update is installed, simply whitelist the troublesome files, and you should be good.

All these turbulences draw another question. Are third-party antiviruses still necessary in 2017? But that’s the story for another day.

Nevertheless, you still can tell us your opinion about the whole situation with Windows 10 updates and antiviruses in the comments.

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