How to Fix AnyDesk ID Not Showing in Windows 11?

Outdated AnyDesk software can be the reason

by Srishti Sisodia
Srishti Sisodia
Srishti Sisodia
Srishti is an avid writer with a keen interest in technology. She has spent the past ten years of her career researching and writing troubleshooting articles for Windows... read more
Reviewed by Alex Serban
Alex Serban
Alex Serban
Windows Server & Networking Expert
After moving away from the corporate work-style, Alex has found rewards in a lifestyle of constant analysis, team coordination and pestering his colleagues. Holding an MCSA Windows Server... read more
Affiliate Disclosure
  • You might not see AnyDesk ID due to the app's improper installation or the misconfigured network settings.
  • This guide will cover different ways to fix the issue and get the ID.
anydesk id not showing in windows 11

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To establish a remote connection via AnyDesk, users need to share their AnyDesk ID. If your ID is not showing on your Windows 11 computer, it could be a significant inconvenience, as it would stop you from establishing the connection.

This guide will discuss the methods to fix the problem right after covering the probable causes.

What causes the AnyDesk ID not showing error on Windows 11?

There could be various reasons for the AnyDesk ID not appearing; Here are some of the most commons ones: 

  • Outdated AnyDesk software – An outdated version of AnyDesk software can become incompatible; therefore, the ID won’t show. Check for updates or the latest version of the software.
  • AnyDesk incorrectly installed – If the software is not installed correctly or some configuration files are missing, you might face this issue.
  • Antivirus interference – Sometimes, security software can interfere, hampering the software’s functionality, hence the issue.
  • Misconfigured network settings – If the network settings on your computer are misconfigured, then you might not be able to use AnyDesk or see the ID.

How can I fix the AnyDesk ID not showing error on Windows 11?

Before proceeding with any steps to fix the issue, go through the following preliminary checks:

1. Check for Updates

  1. Launch AnyDesk on your computer. 
  2. Click the four horizontal lines and select Settings.Settings AnyDesk -anydesk id not showing in windows 11
  3. Go to About AnyDesk and check the version to ensure you have the latest.AnyDesk Version
  4. From the left pane, select Security
  5. Scroll through the options and go to Updates in the right pane.Update
  6. The Enable Auto-Update -Main Channel option should be selected to keep the app updated.

2. Get ID from Main Menu

  1. Launch AnyDesk.
  2. Locate and click on the New Session from the top bar on the software.AnyDesk ID
  3. Check This Desk space, and you can see your ID.

3. Use the Services

  1. Press Windows + R to open the Run console.Servicesmsc
  2. Type services.msc and press Enter to open Services
  3. Locate AnyDesk and double-click it to open Properties.AnyDesk Service -anydesk id not showing in windows 11
  4. Select Automatic for Startup Type, and click the Start button under Service status.AnyDesk Service Properties
  5. Click Apply and OK to complete the process.
  6. Restart your computer to let the changes take effect.

4. Check network settings 

  1. Press the Windows key, type Control Panel, and click Open.CP Control Panel
  2. Select View by as Large icons, and click Windows Defender Firewall.Windows Defender Firewall- anydesk id not showing in windows 11
  3. Select Allow an app or feature through Windows Defender Firewall from the left pane.Allow an app
  4. Scroll through the Allowed apps and features list to check if it has AnyDesk. If it doesn’t, then click Change Settings.Change settings
  5. Now, click Allow another app button.Allow another app
  6. On the next window, click the Browse button.Add
  7. Browse to the app’s location and click Open.Open
  8. Once the app is selected, click Add.Add browse
  9. On the Allowed apps window, click OK to confirm the changes.OK

5. Reinstall AnyDesk

  1. Press Windows + R to open the Run window.APPWIZ RUN COMMAND
  2. Type appwiz.cpl and hit Enter to open Programs and Features.
  3. From the list of installed programs, select AnyDesk, and click Uninstall.AnyDesk Uninstall  - anydesk id not showing in windows 11
  4. Now go to AnyDesk’s official website.Download AnyDesk
  5. Download the latest version, run the installer, and follow the onscreen instructions to fix the issue.

6. Contact Support

anydesk id not showing in windows 11 - Contact Adobe Support

If nothing worked for you and you are stuck with the issue, then it is advised to contact AnyDesk support. Explain to them the whole scenario and steps taken to fix the case; this will help them better understand the situation and help you.

So, these are the methods you can follow to fix AnyDesk ID not showing on Windows 11. If you have questions or concerns about the issue, feel free to reach out in the comments section below. 

Still experiencing issues?


If the above suggestions have not solved your problem, your computer may experience more severe Windows troubles. We suggest choosing an all-in-one solution like Fortect to fix problems efficiently. After installation, just click the View&Fix button and then press Start Repair.

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