How do I fix browser DNS lookup failed errors? [EXPERT FIX]

Matthew Adams
by Matthew Adams
Windows & Software Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it. He is passionate about... Read more
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  • Users reported getting DNS lookup failed errors when using their browsers.
  • If you too encountered this error message, check out the solutions we have written for you below.
  • To learn more about common browser issues, visit our dedicated Browser Errors Hub.
  • If you need to know everything there is to know about browsers, visit our Browser section.
browser dns lookup failed
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The DNS lookup failed error is a net connection error. The Google Chrome error message states This webpage is not available… The server at… can’t be found, because the DNS lookup failed. Consequently, users can’t open any website pages in Chrome.

Learn how to fix this below.

What to do if the browser stops working after DNS fail?

1. Consider using a different browser

If Google Chrome persists in showing you the error message even after you tried all troubleshooting solutions, you should try using a different browser instead.

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2. Clear Chrome’s cookies and cache

  1. Clearing Chrome’s cookies and cache might erase misconfigured browser data, which can potentially resolve the “DNS lookup failed” error. To clear Chrome’s cache, click the Customize Google Chrome button.
  2. Select More tools and Clear browser data on the menu to open the window shown directly below.clear chrome's cache browser dns lookup failed
  3. Click the Advanced tab.
  4. Select All time on the Time range drop-down menu.
  5. Select the Cached images and files, Browsing history, and Cookies and other site data checkboxes.
  6. Then press the Clear data option.

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3. Open the Internet Connections Troubleshooter

  1. Open Cortana with the Windows key + Q hotkey.
  2. Enter the keyword ‘troubleshoot’ in the search box.
  3. Select Troubleshoot settings to open the window in the snapshot directly below.Troubleshoot browser dns lookup failed
  4. Select Internet Connections, and click the Run the troubleshooter button.Run the troubleshooter browser dns lookup failed
  5. Then go through the suggested resolutions from the troubleshooter.

4. Change the DNS Server

  1. Right-click the Start button and click Run to launch that accessory.
  2. Input ‘ncpa.cpl’ in the Open box.
  3. Right-click the active connection to select Properties.
  4. Then select Internet Protocol Version 4, and press the Properties button.internet protocol version 4 browser dns lookup failed
  5. Select the Use the following DNS server addresses radio button.
  6. Input ‘’ in the Preferred DNS server text box.
  7. Then enter ‘’ in the Alternative DNS server box.
  8. Click the OK button on the Internet Protocol Version 4 window.

5. Flush the DNS

  1. Click the Type here to search button on Windows 10’s taskbar.
  2. Enter ‘cmd’ as the search keyboard.
  3. Right-click the Command Prompt and select Run as administrator.
  4. Input ‘ipconfig /flushdns’ in the Command Prompt as shown below, and press the Enter key.

flush dns browser dns lookup failed

Flushing the DNS cache will clear that cache, which is a straightforward potential resolution for the DNS lookup failure error.

6. Restart the Network Stack

  1. Enter Command Prompt in the search box.
  2. Right-click Command Prompt in Cortana and select Run as administrator.
  3. Input netsh winsock reset catalog in the Command Prompt and press Enter.netsh winsock reset catalog browser dns lookup failed
  4. Enter netsh winsock reset catalog in the Prompt, and press the Return button.
  5. Close the Command Prompt, and restart Windows.

Some users might need to restart a corrupted network stack to fix the DNS lookup failed error.

The above resolutions will probably resolve the DNS lookup failed error for most uses so that they can open webpages in Chrome. Some of the above resolutions might also fix other DNS error messages.

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