Fix: Can’t Sync My Settings in Windows 10

By: Ivan Jenic
3 minute read

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Having a Microsoft account and syncing your settings and content with it is more important in Windows 10 than it was ever before. But, what if you’re unable to sync your settings in Windows 10? Don’t worry, because we have a solution for that.

How to Solve Settings Syncing Problem in Windows 10

  1. Change Feedback and Diagnostics Settings
  2. Sign in With Different Microsoft Account
  3. Use the Microsoft Account Troubleshooter
  4. Run a SFC scan
  5. Run a DISM scan
  6. Update Windows 10
  7. Disable antivirus

Solution 1 – Change Feedback and Diagnostics Settings

The main cause of sync problems for most people are wrong Feedback and diagnostics settings. Once you change Feedback and Diagnostics settings, you should be able to sync your settings normally again. To change these settings, do the following:

  1. Open Settings
  2. Go to Privacy, Feedback & diagnostics
  3. Your Diagnostics and usage data settings are probably set to Basic. Just change it to Enhanced or higherunable to sync settings windows 10

Changing Feedback and Diagnostics settings should solve the sync problem. But if you’re still unable to sync your settings, even after changing the Feedback and diagnostics settings, than something’s probably not right with your Microsoft Account.

Solution 2 – Sign in With Different Microsoft Account

Since syncing and Microsoft account are tightly connected, if you’re not able to sync your settings, maybe your Microsoft account is damaged. To check that, you should log in with another Microsoft account, and see if the problem still exists. If you don’t have have a Microsoft account, head over to this page, to create one.

Once you’ve created another Microsoft account, follow these instructions to login to it on your Windows 10 computer:

  1. Go to Settings, Accounts
  2. Go to Add Microsoft Accountunable to sync settings windows 10
  3. Enter login info of your new account and follow further instructions
  4. Once you login to the new Microsoft account, check if you’re able to sync your settings now. If you are, problem was definitely in your previous account.

Solution 3 – Use the Microsoft Account Troubleshooter

To fix this settings issue, you can also download and install Microsoft’s Account Troubleshooter. Keep in mind that you need to be signed in to the problematic account for this solution to work.

Solution 4 – Run a SFC scan

Corrupted or missing Registry keys may prevent your from syncing your settings on Windows 10. The quickest and safest way to check for system file corruption is to use Microsoft’s System File Checker. The utility automatically verifies the integrity of all system files and repairs the problematic ones.

Here’s how to run an SFC scan:

1. Go to Start > type cmd > right-click Command Prompt > select Run as Administrator

2. Now type the sfc /scannow command

3. Wait for the scanning process to complete and then restart your computer. All corrupted files will be replaced on reboot.

Solution 5 – Run a DISM scan

If the problem persists, try running a DISM scan. Simply start Command Prompt as administrator and enter the following command: DISM /Online /Cleanup-Image /RestoreHealth.

It is worth mentioning that the scan can sometimes take up to 30 minutes or more to complete. Wait patiently until the whole process finishes and don’t press any key.

Corrupted user account active directory

Solution 6 – Update Windows 10

If this is a problem on Microsoft’s end, make sure that you’re running the latest Windows 10 updates on your computer. The tech giant regularly rolls out updates to optimize the OS and fix various issues reported by users. Maybe the latest patches focuses exactly on fixing settings issues.

So, go to Settings > Update & Security > click on the “Check for updates” button.

update windows 10

Solution 7 – Disable antivirus

Some users reported that disabling the antivirus software fixed the problem. In other words, temporarily turn off your antivirus, wait until all the settings have synced and then turn the antivirus back on.

Maybe this quick workaround can help you, so give it a try.

That should be all, I hope these solutions helped you to solve the syncing problem in Windows 10. If you have any comments, questions, or suggestions, just reach for the comment section below.


Editor’s Note: This post was originally published in November 2015 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.


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