Dell SupportAssist plagued by major security issues, update now

by Madalina Dinita
Madalina Dinita
Madalina Dinita
Windows & Software Expert
Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer. She is interested in all things technology, especially emerging technologies... read more
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Dell SupportAssist security issues

Dell SupportAssist for PC is a proprietary software system that proactively checks the health of your PC.

Whenever an issue is discovered on any Dell device, a diagnostics file is sent to Dell Support Center. Users will then be contacted before the problem degenerates into something far more severe.

Dell SupportAssist for Business PCs and Dell SupportAssist for Home PCs were discovered to have a high-risk vulnerability with the PC Doctor component so an urgent patch and upgrade is required to fix them.

This vulnerability seems to affect Dell SupportAssist for Business PCs version 2.0 and Dell SupportAssist for Home PCs version 3.2.1 and all prior versions

The Common Vulnerabilities and Exposure (CVE) discovered with this version has the CVE-2019-12280 identifier.

This means that an attacker can craft an unsigned DLL which the software then loads without verifying, meaning that pretty much any malware can be uploaded into the PC unchecked.

Nip malware attacks in the bud with these anti-malware software for Windows 10.

Install the latest updates now

Dell advices all customers to update their system to the latest version that have this vulnerability fixes, namely Dell SupportAssist for Business PCs version 2.0.1 and Dell SupportAssist for Home PCs version 3.2.2.

You may perform this update by either using auto-update of by updating manually. By default, Dell systems will perform the update automatically as long as the auto-update feature is enabled.

Dell reported that most users users have the feature enabled anyway. Ever since the launch of the faulty update in May 28th, pretty much everyone has already been upgraded with the latest hotfix.

Manual updating can be done by downloading and installing the latest product version from: Dell SupportAssist for Business PCs:

Still having issues? Fix them with this tool:


If the advices above haven't solved your issue, your PC may experience deeper Windows problems. We recommend downloading this PC Repair tool (rated Great on to easily address them. After installation, simply click the Start Scan button and then press on Repair All.

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