Fix: “Error reading save device” on Xbox One

By: Milan Stanojevic
3 minute read

You can enjoy in hundreds of different games on your Xbox One, but unfortunately certain errors can appear once in awhile. Users reported Error reading save device message on their Xbox One, and today we’re going to show you how to fix this problem.

“Error reading save device” on Xbox One, how to fix it?

Fix – Xbox One “Error reading save device”

Solution 1 – Restart your console

If you’re getting Error reading save device message you might be able to fix it simply by restarting your console. Restarting your console can fix common Xbox One errors, and in order to restart your console you need to do the following:

  1. Scroll left on the Home screen to open the Guide. You can also open the Guide at any time simply by tapping the Xbox button on your controller.
  2. When the Guide opens, select Settings.
  3. Choose Restart console option.
  4. Now select Yes to confirm.

You can also turn off your console by holding the power button on the front of your device for 10 seconds. After the console turns off, press the power button again to start it.

Solution 2 – Clear your cache

Xbox One holds all sorts of files in its cache, and sometimes those files can get corrupted and cause this and many other errors to appear. To fix problems with corrupted cache, you’ll need to clear it. Clearing the cache is similar to restarting your console, and in order to do it you need to follow these steps:

  1. Press and hold the power button on your console to turn it off.
  2. After your console turns off, unplug the power cable.
  3. While the power cable is unplugged press the power button few times in order to completely drain the battery.
  4. Wait for 30 seconds or more and reconnect the power cable.
  5. Wait until the light on power brick changes from white to orange.
  6. Now press the power button to turn on your console again.

By performing these steps you’ll clear the cache and hopefully the problem with Error reading save device message will be resolved.

Solution 3 – Delete the save game files

Your saved games are stored on your console and on Xbox Live servers which allows you to continue playing your game on different consoles seamlessly. Unfortunately, sometimes it can happen that your save game files are corrupted, so you might have to delete them. Keep in mind that deleting the save game files from your console won’t delete them from Xbox Live servers unless you choose to delete them. To delete save game files, you need to do the following:

  1. On the Home screen go to My games and apps.
  2. Highlight the game that is giving you this error and press the Menu button on the controller.
  3. Select Manage game option from the menu.
  4. Once the relevant game information shows, scroll to the right and select the saved data for your gamertag in the Saved Data section.
  5. Press the A button on your controller.
  6. Now you’ll see two options available: Delete from console and Delete everywhere. Choose the former and you will delete local copy of the saved games from your Xbox One. If you choose this option your saved games will be restored the next time you start a game. If this option doesn’t work, you might have to use Delete everywhere option to remove your saved games from your console, Xbox Live servers and all other consoles that have your saved game files. Keep in mind that Delete everywhere option will permanently delete all your save game files, and all your progress will be lost.

Error reading save device message on Xbox One can prevent you from accessing your saved games, and if that’s the case, you might want to try restarting your console or clearing the cache. If that doesn’t work, you might want to delete your save game files.


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