Fallout Shelter issues: Game not loading, freezes, disappearing saves, and more

Madeleine Dean By: Madeleine Dean
3 minute read

Home » Play » Fallout Shelter issues: Game not loading, freezes, disappearing saves, and more

Fallout Shelter is one of the most popular games at the moment on both the Xbox One and Windows PC platforms. As a player, you’ll control a state-of-the-art underground Vault, a safe place for your Dwellers to live in and avoid the dangers of the Wasteland.

Fallout Shelter is a fun and challenging game, but sometimes it also puts your patience to the test. The game is affected by a series of bugs, limiting the gaming experience. For the time being, there are very few workarounds available to fix them.

In this article, we’re going to list the most common Fallout Shelter issues reported by players as well as their corresponding workarounds if available.

Fallout Shelter bugs on PC and Xbox One


Download issues

Many players report they can’t even download Fallout Shelter. Some lucky players can indeed download the game, but the process is so slow it seems it will take like forever to complete. If you’re experiencing slow download issues, follow the troubleshooting steps listed in our dedicated fix article.

I’m having serious issues with the game so far, from the unusually slow download times.


Game fails to save progress

Losing all your vault construction progress after having invested a few hours into the gameplay can be very frustrating. This is not the first time Bethesda fans report file saving issues with the company’s games.

So I just logged onto Fallout Shelter after taking a short netflix break. The vault I started earlier and spent 2+ hours on is now gone. […] it does make me afraid to even play the game for a longer time. […]  I tried restarting my Xbox. It even syncs data when I load the game up, but all 3 slots say new vault. Want to know the most ironic part? I named the vault 404.


Micro-transactions won’t work

Xbox One players report they can’t buy in-game micro-transaction items. It seems that Bethesda needs to patch micro-transactions on Xbox One, but the good news is that you can buy the items on PC and they’ll transfer to the Xbox One.


Fallout Shelter crashes

Players also report that the game crashes when they hit the play button. It appears that this issue occurs mainly on the Xbox One, although PC users have also reported it.

Uninstalled the game the first time cause it crashed within the first 5-10 seconds of starting. Reinstalled it and played for about a hour before getting off. Got back on the next day and all of my saves are gone and can’t even start a new game to continue. Issue is still the same on pc version.

Speaking of which, if you’re experiencing Fallout Shelter crashes on your Xbox One, you can follow the troubleshooting steps listed in our fix article.


These are the most common Fallout Shelter bugs reported by players. If you’ve come across any solutions to fix the issues listed above, feel free to list the steps in the comment section below.

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