Fix: iTunes Helper not running in Windows 10/11

by Aleksandar Ognjanovic
Aleksandar Ognjanovic
Aleksandar Ognjanovic
Troubleshooting Expert
Aleksandar's main passion is technology. With a solid writing background, he is determined to bring the bleeding edge to the common user. With a keen eye, he always... read more
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Even though iTunes competition is stronger than ever in music and media regards, this is still an irreplaceable all-around program suite for all Apple users.

However, it seems that the Apple’s favorite suite is susceptible to various issues, including one widely-acknowledged problem with iTunes Helper that won’t run in Windows 10.

As you probably know, this tool’s or rather feature’s purpose is to, once you plug in your iPhone or iPad on your PC, start iTunes right away.

Simple feature with a simple task. However, it seems that, for some users, iTunes Helper won’t run in Windows 10. In order to help you deal with this problem, we prepared a few solutions. You should check them out below.

Here’s how to address iTunes Helper issues in Windows 10

  1. Run the diagnostics
  2. Update iTunes
  3. Reinstall iTunes
  4. Disable iTunes Helper

Solution 1 – Run the diagnostics

The first obvious step is to turn to the built-in diagnostics tool that comes with the iTunes suite. Namely, this tool covers all major functions and it’s well suited for addressing most of the known issues. Including the misbehavior of an essential integrated part called iTunes Helper. In order to run this tool, follow the steps below:

  1. Open iTunes client for Windows 10.
  2. Under the main bar, click on Help and choose to Run diagnostics.ituneshelper not running windows 10
  3. In the following window, click Next and continue with the presented tests.

If something is wrong with the iTunes installation as a whole or an individual part of the suite, this tool should identify the problem and address it accordingly.

Solution 2 – Update iTunes

Another thing that might help you resolve your problem is a simple update. Due to recent changes made to Windows 10 with the introduction of the third major upgrade, the Fall Creators Update, something might have changed in the Windows shell. Meaning: you’ll need the latest, optimized version of iTunes in order to avoid possible issues with iTunes Helper.

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If you’re unsure how to update your iTunes client in Windows 10, follow the instructions below:

  1. Open iTunes.
  2. Click on Help and click on Check for updates from the drop-down menu.ituneshelper not running windows 10
  3. Download the latest version and install it.
  4. Restart your PC and check for changes in iTunes Helper behavior.

Solution 3- Reinstall iTunes

In comparison to updating, the reinstallation of a certain program is a more thorough approach. It can take some time since you’ll need to delete everything from your PC, download the brand new installation files, and install them properly.

In addition, in order to completely deal with the iTunes client, you’ll need to manually delete all of the remaining files stored in various locations. Just make sure to backup your library.

The steps below should lead you through the reinstallation procedure, so make sure to follow them closely:

  1. In the Windows Search bar, type Control and open Control Panel.ituneshelper not running windows 10
  2. Select the Category view.
  3. Click on Uninstall a program.ituneshelper not running windows 10
  4. Navigate to these individual applications and uninstall them:
    • iTunes
    • Apple Software Update
    • Apple Mobile Device Support
    • Bonjour
    • Apple Application Support 32-bit
    • Apple Application Support 64-bitituneshelper not running windows 10
  5. Now, navigate to these directories and delete all Apple-related folders:
    • C:Program Files and Program Files (x86) and delete iTunes, Bonjour, and iPod folders.
    • C:Program Data and delete the Apple folder.
  6. Restart your PC and download the iTunes installer from this site.
  7. Look for changes.

If even after the reinstallation you’re still stuck with iTunes Helper not running, we only can advise you to completely disable this feature. This way, you’ll be able to use the rest of iTunes features in a seamless manner.

Solution 4 – Disable iTunes Helper

Basically, iTunes Helper starts with your system and its main purpose is to speed up the integration of attached Apple devices. Now, if you’re ready to trade this small accessibility trait for the overall application functionality, we advise you to disable it right away. Follow the steps below to do so, follow the instructions below:

  1.  Right-click on the taskbar and open Task Manager.
  2. Open the Startup tab.
  3. Disable iTunes. That should prevent iTunes Helper from starting with the system.
  4. Restart your PC and start iTunes.
  5. Look for changes.

With that, we can conclude today’s article. Feel free to share with us your questions or suggestions regarding iTunes Helper not running in Windows 10. You can do so in the comments section below.


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