Microsoft Dynamics 365 Copilot brings AI to business applications

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The next generation of AI product updates is here with the launch of the new Microsoft Dynamics 365 Copilot to provide AI assistance across business functions.  Dynamics 365 Copilot, gives organizations the ability to empower workers with AI tools built for sales, service, and marketing.  AI in these departments is used to help reduce repetitive tasks.

Copilot in Dynamics 365 Insights for example allows marketers to create highly focused content focused at specific customer segments by having a dialogue with their customer data platform.  Using Copilot in Dynamics 365 Marketing allows marketing teams to describe a specific customer segment in their own words to get fresh email marketing ideas..

Alongside Bing Chat, Microsoft continues to build on its AI platform across Microsoft 365, Dynamics 365, and Power Platform.  This includes next-generation AI capabilities in Microsoft Teams, Viva Sales, and Power Apps.  You can read more about today’s announcement here and join Microsoft for an event on March 16th to discuss the next step in the journey to enhance productivity with AI. You can RSVP for the event at the Microsoft LinkedIn page.