No Healthy Upstream Error: What does it Mean & Fix

This is a browser or server problem of many online services

Reading time icon 5 min. read

Readers help support Windows Report. We may get a commission if you buy through our links. Tooltip Icon

Read our disclosure page to find out how can you help Windows Report sustain the editorial team Read more

Key notes

  • The no healthy upstream error is mainly caused by a bug, preventing certain apps from functioning optimally.
  • It pops up on several platforms like vCenter, Spotify, eBay, Netflix, etc.
  • The best way to fix it is by clearing your browser cache and on streaming platforms, it’s advised that you reload the media pages.
no healthy upstream error
Struggling with various browser issues? Try a better option: Opera OneOver 300 million people use Opera One daily, a fully-fledged navigation experience coming with built-in packages, enhanced resource consumption, and great design.Here's what Opera One provides:
  • Optimize resource usage
  • AI and user-friendly
  • Built-in Ad Blocker
  • Get Opera One

Many of our readers reported getting the no healthy upstream error. It mostly happens in browser when trying to reach services like eBay, Yahoo Mail, Eurostar, LightSpeed, Spotify, or Netflix.

It is also occurring in vCenter and VMWare, and that suggests the idea that this is a server problem.

Here, we’re going to provide solutions for the general problem but also target the issues in the most occurring situations and apps.

What does no healthy upstream mean? 

The key word in this error message is upstream. And upstream in terms of coding means sending a pack of code to an admin to include in a certain app.

However, the no healthy upstream is totally different in the context of an error. It is simply a bug that prevents running an app.

How can I fix the no healthy upstream error?

1. Clear the cache on your browser

  1. Click the Menu button in Chrome (the three vertical dots) and select settings
  2. Now, select Privacy & security from the left pane and click on Clear browsing clear browsing data
  3. Mark only Cached images and files and click on Clear clear cached images
  4. Restart the browser and try visiting the service that returned the no healthy upstream error.

We have demonstrated this solution on Chrome since this error occurs in this browser most often. However, the process is very similar in other browsers as well.

2. Try a better browser

Since the no healthy upstream may be caused by the faulty communication between the browser and the server you are trying to reach, it’s only logical to look for alternatives.

We recommend using Opera One because it’s a lot more stable and reliable than Chrome.

The most important feature that sets it apart from Chrome is the presence of a free VPN service. You can use it to change your IP address which could help fix the error.

Besides that, you will benefit from a lot of native integrations like Facebook Messenger, WhatsApp, Instagram, and Telegram that will run seamlessly right from the browser.

They are readily optimized to work in Opera One so this error shouldn’t appear.

Opera One

With the integrated apps already optimized, you should have no issues browsing the web.

3. Restart your server and check the settings from your host

If no healthy upstream occurs on your server which is hosted by a third-party service, you should try restarting it.

Should the issue reappear even after the restart, check if the IP is provided from a DHCP service and if the DNS is correctly set up.

Communicate with your provider and get that information if you don’t know exactly what to do.

4. Update network adapters

  1. Press Windows Key + X and select Device device manager
  2. Expand the Network adapters adapters section in device manager
  3. Right-click on your network adapter (e.g., Wi-Fi adapter) and select Update driver.Update network driver
  4. Choose Search automatically for updated driver software.
  5. Windows will search for and install any available updates.

Outdated network drivers can disrupt communication and lead to errors like No healthy upstream. Updating them can help get rid of the issue.

No healthy upstream error in vCenter

There are many readers who encountered the vCenter no healthy upstream error. But before getting into other tweaking solutions, there are some preemptive procedures you can undergo to make it work:

Stop vCenter and restart the service – It will take a little while to restart so wait a few minutes before trying to access it again on your browser

Upgrade your virtual machine – The no healthy upstream error can be caused by a problem between vCenter and your VM so upgrading your machine should help

Change the settings in vCenter – Access the VM Options button, go to General options and select VMWare Photon OS; one of our readers managed to fix the problem like that so it’s worth trying

Choose an older hardware compatibility option – Use the Change Hardware Compatibility Wizard and choose a different configuration from the drop-down menu

By changing the setting your VM will be able to adapt to usage for older and more stable versions of the app and allow you to try out different compatibility possibilities.

No healthy upstream error on eBay

However, several of our readers have experienced the no healthy upstream error on eBay on their desktops and even their mobile apps. 

However, in this case, the no healthy upstream error is caused by technical issues on eBay and can only be fixed by them.

No healthy upstream error while using Netflix

If you’re using Netflix on your browser, the first two solutions from this guide should fix the problem.

To be more specific, try clearing your browser’s cache and cookies or, better yet, try another browser.

Another possible solution would be to restart your router. You should also try to open Netflix in an incognito window or use a VPN.

Opera has both functionalities so you can try the fixes with the same tool.

No healthy upstream error on Spotify

The situation on Spotify is exactly the same as for Netflix and it can be fixed by using the same methods we suggested above.

Clear the cache and cookies of your browser or use a better browser altogether. Opening Spotify in an incognito window and using a VPN are also to be considered.

As we recommended for Netflix, you could restart your router and see if that changes the situation.

What is an upstream timeout?

Upstream is a computer network term that refers to data transfer from a local computer or client to a remote host or server.

You get an upstream time out when the transfer takes too long, and the system interprets the request as failed.

As this issue is also related to virtual machines, you might be interested in our selection of the best VMs that work perfectly on Windows 11.

Here’s to hoping that you’ve found some enlightenment with this piece. Please share your thoughts in the comments section below.

More about the topics: server