Fix: Outlook 2016 for Mac Freezes in OS X El Capitan

by Ivan Jenic
Ivan Jenic
Ivan Jenic
Troubleshooting Expert
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and... read more
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Many Windows 10 users use Microsoft Office on regular basis and the same goes for Outlook. However, Outlook isn’t available only on Windows it, also available on Mac, and speaking of which, it seems that Outlook 2016 freezes on Mac, so let’s see what we can do about it.

What to do if Outlook 2016 for Mac Freezes in OS X El Capitan

Users report that they are having issues with Outlook 2016 on OS X El Capitan, and according to them Outlook 2016 freezes and only way to close it is to use Force Quit. To make things worse, users can’t export their emails, calendar and such, so you can see why is this such a problem, but there’s no need to worry since today we have a few solutions.

Solution 1 – Update Outlook 2016 and your Mac OS

Microsoft and Apple are aware of this issue, and according to the reports there’s an updated version of Outlook 2016 available that fixes this issue. In addition to updating your Outlook 2016, it won’t hurt that you update your OS X as well. Some users even suggest downloading the beta update because it fixes the issues with Outlook 2016.

Solution 2 – Uninstall Outlook 2016 and download the older version

The second solution is to dragon the Outlook app to the trash, but make sure that you back up your data if you can. After you’ve done that download the earlier build and make sure that you turn off auto-update function, so you don’t update to the latest version. This isn’t a solution, but a workaround until stable and functional version is released.

Solution 3 – Run MS Database Utility

Some users suggest that the main reason for this issue is a problem related to Identity so it’s best to rebuild your Identity. To do this you need to navigate to your Office folder and to run MS Database Utility.