Windows 10 users reported that PC volume goes down by itself. Most of the users experienced this issue when trying to play music or videos in specific apps.
One user on Microsoft Answers described the issue as such:
This has happened three times in the last few hours. I’ve been listening to music on itunes, when the volume will gradually mute itself. It’s as though I’m holding down the lower volume button on my keyboard but I’m not. I have a usb keyboard, so I move it out of the way to see my actual laptop keyboard, and there doesn’t seem to be anything wrong with it. My keyboard wasn’t pressing on the button or anything.
In order to fix this issue, we managed to come up with a few solutions, listed below.
What to do if volume is decreasing on its own?
1. Run the audio troubleshooter
- Open the Control Panel.
- Type Troubleshooting in the Search bar and hit Enter.
- Select View all in the left pane of the Troubleshooting window.
- Choose the Playing Audio troubleshooter.
- Click Advanced > select Run as administrator.
- Choose Next and proceed with the on-screen instructions in order to complete the process.
- Restart your computer and see if this fixed the issue.
2. Update your audio driver
- Press the Windows logo key + R on your keyboard > type devmgmt.msc in the Run box to open the Device Manager.
- Expand the Sound, video and game controllers category.
- Right-click on the audio driver > select Update driver.
- Choose Search automatically for updated driver software.
- After it finds and installs updates, restart your PC and see if it had any effect.
If you want to automatically update all your drivers seamlessly, you should consider third-party tools such as TweakBit Driver Updater.
3. Change the Sound Enhancement Settings
- Right-click the Sounds icon in the bottom right corner of the desktop > select Sounds.
- Open the Communications tab > select Do nothing > click OK.
- Then go to the Playback tab > right click on Speakers/Headphones > select Proprieties.
- Go to the Enhancements tab > tick the box next to Disable all sound effects > click OK.
- Check to see if this change had any impact
4. Unplug your mouse
- Turn off the computer and unplug the mouse.
- Turn the computer back on and wait for Windows to fully load.
- Now you can plug the mouse back in. This should stop the issue from occurring.
- If none of the solutions work, you should try making sure that your audio card is properly plugged in and is not damaged.
Let us know in the comment section below if you found this article helpful.
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