Fixed: Precision Touchpad problems fixed on Windows 8.1,10

Radu Tyrsina By: Radu Tyrsina
2 minute read

Home » Windows » Fixed: Precision Touchpad problems fixed on Windows 8.1,10

From time to time, Microsoft issues important updates through the Windows Update tool, but not all of us are aware of the changes. That’s why we’re here to let you know what’s been improved.
precision touchpads not working windows 8.1

Consider the following scenario: You are using a Windows 8.1 or Windows 8.1 RT device that has a Precision Touchpad. The device enters sleep mode. To wake the device, you perform a two-finger swipe on the Precision Touchpad. In this scenario, after the computer resumes from sleep mode, you cannot use the touchpad to make the mouse pointer move. Also, any one-finger gestures that you make on the touchpad have no visible effect.

Read AlsoGoToMeeting App for Windows 8 Improved with Multiple New Features

Precision Touchpad problems fixed on Windows 8.1 computers by update

So, as you can see in the above excerpt from the description page, this fix solves the problem for those Windows 8.1 or Windows 8.1 RT devices whose Precision Touchpad panels have stopped responding after getting out of sleep mode. Thank God, it hasn’t happened to me, but I know plenty who were complaining about this. You will need to install the update rollup KB 2955164, or install the hotfix available at this link on Microsoft’s secure servers. Also, make sure that you have installed the KB 955164 prerequisite file prior to that, as well.

This hotfix applies to Windows 8.1 Enterprise, Windows 8.1 Pro, Windows 8.1 and Windows RT 8.1 users. Just as with any other hotfix, after having requested it by email, you will be able to download it. Let us know if this has fixed some of your problems with Precision Touchpad panels.

Read AlsoHow to Transfer your Windows 8.1 License to a New Computer

Discussions

Next up

Something went wrong while downloading your template [Fix]

Matthew Adams By: Matthew Adams
3 minute read

MS Office 2013 users can utilize templates for preformatted documents. However, some Office users have said that a Something went wrong while downloading your template […]

Continue Reading

Windows Virtual Desktop is now available for Microsoft 365 Enterprise users

Rabia Noureen avatar. By: Rabia Noureen
2 minute read

The new Windows Virtual Desktop (WVD) product and strategy announced last year in September is here. Well, the Redmond giant planned to offer an early […]

Continue Reading

KB4493132 brings end-of-support notifications to Windows 7 PCs

Rabia Noureen avatar. By: Rabia Noureen
2 minute read

Microsoft just released KB4493132 to Windows 7 computers thus adding end of support notifications.The notifications remind users to upgrade to Windows 10 before January 14th, 2020. The […]

Continue Reading