Fixed: Precision Touchpad problems fixed on Windows 8.1,10

Radu Tyrsina By: Radu Tyrsina
2 minute read

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From time to time, Microsoft issues important updates through the Windows Update tool, but not all of us are aware of the changes. That’s why we’re here to let you know what’s been improved.
precision touchpads not working windows 8.1

Consider the following scenario: You are using a Windows 8.1 or Windows 8.1 RT device that has a Precision Touchpad. The device enters sleep mode. To wake the device, you perform a two-finger swipe on the Precision Touchpad. In this scenario, after the computer resumes from sleep mode, you cannot use the touchpad to make the mouse pointer move. Also, any one-finger gestures that you make on the touchpad have no visible effect.

Read AlsoGoToMeeting App for Windows 8 Improved with Multiple New Features


For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patented Technologies (requires upgrade).

Precision Touchpad problems fixed on Windows 8.1 computers by update

So, as you can see in the above excerpt from the description page, this fix solves the problem for those Windows 8.1 or Windows 8.1 RT devices whose Precision Touchpad panels have stopped responding after getting out of sleep mode. Thank God, it hasn’t happened to me, but I know plenty who were complaining about this. You will need to install the update rollup KB 2955164, or install the hotfix available at this link on Microsoft’s secure servers. Also, make sure that you have installed the KB 955164 prerequisite file prior to that, as well.

This hotfix applies to Windows 8.1 Enterprise, Windows 8.1 Pro, Windows 8.1 and Windows RT 8.1 users. Just as with any other hotfix, after having requested it by email, you will be able to download it. Let us know if this has fixed some of your problems with Precision Touchpad panels.

Read AlsoHow to Transfer your Windows 8.1 License to a New Computer

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patented Technologies (requires upgrade).

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