FIX: Your printer failed to join the wireless network


Vladimir Popescu
by Vladimir Popescu
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printer close-up - Your printer failed to join the wireless network

If you see the error Your printer failed to join the wireless network, you are not the only one. A good number of HP printer users have reported encountering the same error.

This issue can become extremely annoying over time, as the entire purpose of investing in a wireless printer is to be able to use it without any cables.

Here is what one user on the official HP support forums had to say about this issue:

Hi, I cannot remember since I had to use the cable to print and why. The fact is that I was determined to repair the wireless connection on the printer now as I wanted to join the ink cartridges monthly plan and I cannot do it as I am unable to connect wireless. Please help me. I really like to use my printer wireless.

Please follow each potential method described in this guide in order until you come across a fix that manages to fix the issue. Read on to find out how to do it.


What to do if your printer failed to join Wi-Fi network

1. Restart your PC, printer, and router

restarting PC - Your printer failed to join the wireless network
Restarting all your devices will allow you to make sure the error is not caused by a conflict that happened while the printer was being set up.

If this method doesn’t solve the error message mentioned above, please try the next methods.


2. Disconnect and reconnect all your devices

plug - your printer failed to join the wireless network

  1. Disconnect the power cord of the router.
  2. Turn off the printer.
  3. Close and save all running software on your PC -> shut down the computer.
  4. Reconnect the power cord of your router and wait for the green light that indicates that your Wi-fi network is online.
  5. Turn on your printer.
  6. Turn on your PC.
  7. Try to see if this method solved your issue. If it didn’t please try the next solution.

Does your printer want to fax instead of printing? Check this quick fix.


3. Completely uninstall and reinstall your HP printer driver and software

Device manager - Your printer failed to join the wireless network
To uninstall:

  1. Press Win+X keys on your keyboard -> choose Device Manager.
  2. Inside the Device Manager window -> select your printer device.
  3. Right-click on it  -> select Properties.
  4. Inside the Driver tab -> click on Uninstall and follow the on-screen instructions.

To reinstall:

  1. Press Win+X keys on your keyboard -> select Device Manager.
  2. Inside the Device Manager window -> select your printer device.
  3. Right-click on it -> select Update driver -> Search automatically for the best driver online.
  4. Wait for the process to complete, and follow the on-screen instructions to install the latest HP printer driver.

4. Use the HP Printer Diagnostic Tool

HP customer support - Your device failed to join the wireless network
If all of the above methods failed to solve the error Your printer failed to join the wireless network, you can try one more option: get help from the official HP support webpage.

To do so, you will need to navigate to this link and follow the on-screen instructions to identify the possible issues with your printer.


Conclusion

In today’s fix article we explored the best methods to try when dealing with the error Your printer failed to join the wireless network.

Because you bought a wireless printer for a reason, we hope this guide helped you sort out this issue.

Please feel free to let us know if this article helped in any way by using the comment section below.

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