How to reset Avira Phantom VPN [STEP-BY-STEP GUIDE]

Tashreef Shareef
by Tashreef Shareef
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Avira Phantom is a VPN service from the popular security software provider Avira. The software like any other VPN service allows you to surf securely and anonymously. The VPN is available on all the devices including your Windows computers and it comes in both free and paid and version.

Sometimes, the VPN may fail to work and get stuck at the connecting screen or simply fail to connect. One way to resolve this issue is by resetting the Avira VPN. If your Avira VPN client is not working, here is how you can reset Avira Phantom VPN on your Windows 10 computer.

How do I reset Avira Phantom VPN on Windows?

1.How to reset Avira Phantom VPN

  1. Press Windows Key + R to open the Run box.
  2. In the run box, type regedit and press OK to open the Registry Editor.
  3. In the Registry Editor, you need to navigate to the following key:
    • Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\{80b8c23c-16e0-4cd8-bbc3-cecec9a78b79}
  4. Copy and paste the above key path as it is to locate the key.
  5. Right-click on the {80b8c23c-16e0-4cd8-bbc3-cecec9a78b79} key and select Delete.
    Delete registry key Avira VPN Reset
  6. Close the Registry Editor and reboot the system. Windows will automatically create the deleted key in the registry editor.  That should reset the Avira VPN.

Looking for the best alternative to Avira VPN? Here are our top picks.

2. Run Diagnostic

If the issue persists, you can run the built-in Diagnostic tool provided by the Avira VPN to flush out any other issues.

  1.  Open the File Explorer.
  2. Navigate to the following path where the Avira Diagnostic tool is located.
    • C:\Program Files (x86)\Avira\VPNcommand prompt Reset Avira VPN
  3. Double-click on the Avira.VPN.Diag.exe to run the diagnostic tool. If the UAC prompt appears, click on Yes.
  4. It will open the command prompt and run the diagnostic. The command prompt window will close if the diagnostic is successful.
  5. Restart the system and check for any improvements

By following these steps, you should be able to reset Avira Phantom VPN on your Windows computer. However, if the issue persists, check out our detailed guide FULL FIX: Avira Phantom VPN failed to connect to the service for more fixes.