A large number of users have reported seeing the Someone is still using this PC on their Windows 10 PCs. This issue can be extremely frustrating, as the message appears when trying to shut down or restart your PC.
This error also implies that your work will be lost on the other account if not saved.
For this reason, some users that encountered this error end up not restarting or shutting down their PC for months on end. This, in turn, makes your PC run slower overall, and cause you even more stress.
Because we understand how it feels to be stuck in this vicious cycle, and also know how important it is for you to be able to access your files, in today’s article we will explore a quick fix.
Because the specific cause for this error message can vary, we compiled a list with the best troubleshooting methods that managed to help users that found themselves in the same situation.
What to do if someone else is still using this PC
1. Check accounts inside Windows 10
- Press Win+X keys on your keyboard -> select Settings.
- Inside the Settings window -> select Accounts.
- Check to see how many bubbles are available (in my case there are 3).
- Log into any of the accounts found beside the Administrator -> save your work -> log out. (in case there is no work to be saved it is recommended that you delete that account)
- After removing all the accounts besides the Administrator, retry to restart your PC and check to see if the issue is resolved. If not, try the next method.
2. Uninstall your third-party antivirus software
This issue seems to be caused by Avast and AVG antivirus software options.
It is recommended that you temporarily uninstall your antivirus software, and check to see if that caused the issue.
3. Run Malwarebytes
Follow these steps to download and run Malwarebytes:
- Visit the official Malwarebytes website to download the installer.
- Run the installer and follow the on-screen instructions to complete the setup.
- Open Malwarebytes -> scan for threats -> delete or repair all affected files.
4. Check for qued printing tasks on your PC
Remove all unfinished tasks from that list, and try to see if this fixes your issue.
5. Run SFC scan in PowerShell
- Press Win+X keys -> select PowerShell (Admin).
- Inside the command prompt -> type sfc /scannow -> press Enter.
- Wait for the process to complete and check to see if the issue is resolved.
We would love to know if this guide helped you solve your issue. You can let us know by using the comment section found below.