Many people enjoy in multimedia on their computers, and if you want the best multimedia experience, you usually want to go for a sound card that supports 5.1 audio.
However, if you’re a Windows 10 user, you might experience some issues with Sound Blaster Recon3D PCIe sound cards.
According to some users, Sound Blaster Recon3D PCIe card is “broken” in Windows 10, and it doesn’t perform on it as well as on other operating systems. Users claim that after switching to Windows 10 they have lost the support for 5.0 audio, and now they are limited only to 2.0 audio. After switching to 5.0 sound, the sound gets lost on Sound Blaster Recon3D PCIe cards.
If you’re experiencing these issues, we have a solution that might help you.
Solutions to fix Sound Blaster not working Windows 10
Method 1: Use Compatibility mode
Here’s what you need to do:
- Download the latest driver for your sound card.
- Right click on the downloaded driver file.
- Click on Properties and then go to Compatibility tab.
- Find and check “Run this program in Compatibility mode for” and from the list select Windows 8.1 or any other older version of Windows operating system
- Click OK and install the driver.
This is a workaround given by Microsoft software engineers. However, we don’t know whether this workaround will fix your problem with 5.0 sound. If this doesn’t help, worry not. Microsoft has acknowledged that they have broken multi-channel audio on some Creative audio cards, and they already released some hot fixes for this issue. Update your computer to install them.
If your Sound Blaster Recon3D PCIe sound card is broken With Windows 10 it’s probably just a compatibility issue. Windows 10 is still a new operating system as Microsoft rolls out to new OS versions every year. Some issues with certain hardware manufacturers are common thing for a new operating system.
Method 2: Run the Audio/ Hardware and devices troubleshooters
Since this is an audio issue, there are two Windows 10 built in troubleshooters that you can use: Audio troubleshooter and the Hardware and devices troubleshooter. To launch thees tools go to Settings > Update and Security > Troubleshoot
As for the permanent and best solution we’ll just have to wait for hardware manufacturers to release the latest drivers that will support Windows 10.
If the issue persist, you can use one of our complete troubleshooter guides of how to fix audio issues.
- Fix Sound card issues
- How to fix computer sound problems in minutes
- Full Fix: Sound Problems in Windows 10, 8.1, 7</li>
If you have any other Windows 10-related issues you can check for the solution in our Windows 10 Fix section.
Editor’s Note: This post was originally published in August 2015 and has been since updated for freshness, and accuracy.