FIX: Steam does not remember my password (7 solutions)

Elena Constantinescu
by Elena Constantinescu
VPN Expert & Privacy Advocate
Elena started writing professionally in 2010 and hasn't stopped exploring the tech world since. With a firm grasp of software reviewing and content editing, she is always trying new things to improve her skill... Read more
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  • By default, Steam asks for your password every time you log in to the client to play games. It's for your own safety since a hacker could hijack your account.
  • Many gamers try to make Steam remember their passwords at home so they can skip the login screen and play faster. But it doesn't always work.
  • Head over to our Steam section for more useful guides about this gaming platform.
  • Join our Gaming Hub if you're a hardcore gamer.
fix Steam does not remember password

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We hope you enabled Two-Factor Authentication (2FA) on your Steam account.

It’s an essential step for protecting your valuable library of games.

Still, most gamers ask Steam to remember their passwords on their home desktops and laptops.

Otherwise, it becomes a drag to always have to log in every time you turn on your PC.

Unfortunately, many users report that Steam can’t remember their passwords, no matter what they try.

Here’s an example:

It’s happening for around 1 month now, steam doesn’t remember my password and i have steam guard active and its real pain logging in all the time.

posted by mBush on Steam Community forum

Don’t worry since we’re here to set you on the right path and help you solve this problem.

How can I fix the Steam client if it won’t remember my password?

Disable Don’t save account credentials on this computer

disable Don't save account credentials on this computer in Steam
  1. Open the Steam menu and go to Settings
  2. Select Account
  3. Disable Don’t save account credentials on this computer
  4. Click OK

Log in to Steam twice

log in to Steam
  1. Fire up Steam and log in without asking it to save your password
  2. Exit Steam right after the gaming platform loads (don’t launch any games)
  3. Log in to Steam again but ask it to remember your password now

This simple workaround seems to work for some users. It might have something to do with refreshing the Steam login settings and game cache.

Delete the Steam local folder

delete Steam local folder
  1. Using your file explorer, head over to the following address:
    • C:UsersYOURUSERAppDataLocal
  2. Make sure to replace YOURUSER with the username registered of your PC
  3. Once you reach this location, select and delete the Steam folder

Disable your VPN service

If you’re using a VPN to protect your online privacy and keep your device safe from hackers, it could be the reason why Steam keeps forgetting your password.

Because you’re logging in from a new IP address in a foreign country, Steam could interpret this as suspicious activity.

In this case, make sure to deactivate your VPN service before launching Steam on your PC.

But it’s not a permanent solution because you won’t be able to use your VPN while playing Steam games.

Use a VPN with split tunneling


A more viable fix to the VPN issue is to turn to a VPN service that supports split tunneling mode.

You can set up Steam to directly connect to the Internet and the remaining apps to the secure tunnel.

This way, you can still take advantage of the VPN benefits outside of Steam, like safely downloading or uploading torrents by protecting your true identity in the torrent swarm.

But you will have a hard time (if not impossible) to find a free VPN with split tunneling.

Instead, we suggest investing in a reliable VPN service like Private Internet Access.

Here’s how you can configure split tunneling mode for Steam in PIA:

set up split tunneling for Steam in PIA
  1. Get a PIA subscription plan
  2. Download and set up PIA
  3. Log in with your premium credentials
  4. Go to Settings > Network
  5. Enable Split Tunnel
  6. Click Add Application
  7. Find and select Steam
  8. Set Steam to Bypass VPN
  9. Set All Other Apps to Use VPN
  10. Exit the settings panel and connect to a VPN server
  11. Restart Steam

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Don’t switch Wi-Fi networks too often

the WiFi symbol

If you have a gigabit router at home, it’s likely that you have enabled two Wi-Fi networks: 5GHz and 2,4GHz.

Maybe your laptop is connecting to the 5GHz when you’re closer to the router but switches to the 2,4GHz network when you move farther away.

If you frequently connect to different Wi-Fi networks, it could be the reason why Steam fails to remember your password. It could perceive the network change as a hacker attempt.

To solve this matter at home, make sure that your laptop always connects to the same Wi-Fi network (5GHz is faster, 2,4GHz is more reliable for long distance to the router).

For any unused Wi-Fi network, head over to its settings on Windows 10 and disable Connect automatically when in range.

disable Connect automatically to Wi-Fi when in range

Switching from Wi-Fi to cable mode is even better.

Set up a static IP address

Home networks with dynamic IP addresses could fool Steam into thinking that an unauthorized user is trying to log in to your account.

As a result, Steam always asks you to input your password, in order to verify that it’s really you. It happens because your IP address changes frequently.

Switching to a static IP address might repair this issue.

With Private Internet Access (buy here), you can get a dedicated IP address for an extra cost, drop split tunneling mode, and play Steam games from your own IP address that no one else uses.

get a dedicated IP address using PIA


To summarize, if you can’t get Steam to remember your password every time you want to play games, make sure to disable the Don’t save account credentials on this computer option.

You can sign in to Steam twice (without checking the remember option in the first attempt). Another solution is to delete the Steam local folder from your machine.

It’s also a good idea to disable your VPN service or use a VPN with split tunneling, always connect to the same Wi-Fi network, and set up a static IP address.

Did these solutions work for you? What else have you tried that actually worked? Let us know in the comment section below.

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