FIX: Surface Pen drags the canvas around in Photoshop

By: Madeleine Dean
2 minute read
Surface Pen photoshop issues fix

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

Many Windows 10 users who recently installed the latest updates on their devices reported that the Surface Pen often drags the canvas in Photoshop. So, instead of drawing, the pen just moves the canvas around especially when starting a vertical stroke.

Here’s how one users describes this bug:

I’m on a Surface Pro 4 and Photoshop CC used to work just fine for me but recently I’m experiencing the following problem: often in Brush mode the pen moves the canvas around instead of drawing. This is almost always the case when starting a vertical stroke, less so for horizontal ones. […]
Please note that my Surface pen is working normally other than in this specific instance. All other drawing or writing applications work as usual. I therefore suspect this is a Photoshop specific problem.

Judging by users reports, it seems that this problem occurred shortly after installing the April Patch Tuesday updates. The good news is that there are two quick fixes that you can use to fix this problem for good. Here are the troubleshooting steps to follow.

Fix Surface Pen issues in Photoshop

  1. Uninstall the latest updates
  2. Tweak your Registry using CMD
  3. Create a .reg file

1. Uninstall the latest updates

Since this problem seems to be related to Windows 10 updates, try uninstall the latest patches that you installed on your computer. Go to your Windows 10 Update history and remove the latest updates. Then restart your computer and check if the problem persists. If this is the case, go to the next solution.

2. Tweak your Registry using CMD


    For various PC problems, we recommend this tool.

    This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

    1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
    2. Click “Start Scan” to find Windows issues that could be causing PC problems.
    3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

  1. Go to Start > type cmd > Right-click on Command Prompt and run the tool as an admin
  2. Enter this command and then press the Enter key:
    a. reg add HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionPen
    /v LegacyPenInteractionModel /t REG_DWORD /d 1 /f
  3. A message should soon appear on the screen confirming the operation was successfully completed.
  4. Restart your Surface device.

If you want to keep the latest updates on your machine, you can use these two alternative solutions.

3. Create a .reg file

You can return the device to its prior behavior by creating a .reg file. Launch Notepad and copy the following text in a new document:

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionPen]
“LegacyPenInteractionModel”=dword:00000001

Save the respective Notepad document as fixpen.reg. Double click on it and confirm you want to add it to the Registry. Reboot your Surface device and check if the problem has been solved.

There you go, we hope something worked.

RELATED STORIES TO CHECK OUT:

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

Discussions

Next up

Best Windows 10 antivirus software to use in 2018

By: Radu Tyrsina
7 minute read

Update – 2018 will soon come to an end and we already have a guide on what is the best antivirus you should get in […]

Continue Reading

These features are out for good with Windows 10 version 1809

iamsovy@gmail.com' By: Sovan Mandal
2 minute read

Microsoft is all set to launch its next big update, Windows 10 version 1809 in October. While that should be a nice piece of news […]

Continue Reading

Windows 10 18H2 builds no longer receive new features

By: Matthew Adams
3 minute read

The Windows 10 October 2018 Update (otherwise 18H2) rollout might now be two to three weeks away. For the last few months, new build previews […]

Continue Reading