Fix: Windows 10 App Store Has Stopped Working

By: Ivan Jenic
2 minute read

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Crashing of Windows App Store is very annoying thing, especially if it crashes when you need it. This problem is present every version of Windows, from Windows 8, to the latest build of Windows 10 Technical Preview (10041), but there’s a solution.
Windows App Store Has Stopped Working

Solution 1: Check if Windows Store service is enabled

I suggest you to check if the Windows store service and the Windows update service is running. Refer to these steps:

Maybe your Windows Store service has stopped working for some reason, to check that, do the following:

  1. Press Windows key and R at the same time and type services.msc
  2. Locate the Windows store service and the Windows update, and check if these services are running
  3. If not, right click on each service and select Start to start the service manually
  4. Also, right click on each service, select properties and set the startup type to Automatic

Solution 2: Fix the registry with Command Prompt

Maybe your problem lays somewhere in the Registry. To fix that, you’ll have to write a few lines in Command Prompt, and here’s exactly what you should do:


For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

  1. Press Windows key and R at the same time and type cmd
  2. Open Command Prompt as Administrator
  3. In Command Prompt enter the following line:
    • powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
  4. Hit Enter, and after that, add this line: start "" "ms-windows-store:"
  5. Hit Enter again

Solution 3: Create a new user account

If previous Registry fix didn’t solve your problem, you can also try to create a new user account and see if it will work. To do that, follow these instructions:

  1. Press Windows Key and W at the same time
  2. Type Users in the search box and select “Users” option from the left panel.
  3. Select “Add Users” under “Other users” option.
  4. Add the user profile details.
  5. Then login to the new user account and then check if the issue is fixed

If you’re still having issues on your PC or you simply want to avoid them for the future, we recommend you to download this tool (100% safe and tested by us) to fix various PC problems, such as file loss, malware and hardware failure.

.Hope some of these steps helped you with your Windows Store problem, if you have any comments or suggestions, please write them down in the comments section below.

Read Also: Fixed: Folder’s View Settings Continuously Changes

For various PC problems, we recommend this tool.

This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Fix PC issues now in 3 easy steps:

  1. Download this PC Repair Tool rated "Excellent" on TrustPilot.com.
  2. Click “Start Scan” to find Windows issues that could be causing PC problems.
  3. Click “Repair All” to fix all issues with Patended Technologies (requires upgrade).

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