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Some users have reported problems when trying to connect to their personal hotspots via WiFi. The problem usually occurs when the user has a router / hotspot which he connects to and after updating or upgrading Windows to Windows 8 or Windows 8.1, the connection does not work any more.
The problem in this scenario is pretty easy to solve in most cases, as it most likely is a misconfigured connection or software issue. But if you have already tried the solutions we’re providing here, then you might have a hardware malfunction on your hands. To diagnose a hardware malfunction, run a trace of the network and see where the connection ends, or try your devices (router / hotspot or other components of your network) in a different environment (try to connect to a friend’s network or swap your router with another one and see if it works).
How to fix a hotspot connectivity problem
If you’ve updated or upgraded Windows 8 and your network isn’t working any more, then your problem might have something to do with either the drivers you have installed on your computer, the firmware of the networking device itself or other third party software you might use to complete the connection.
As you might imagine, the solution in the first two cases is to search online for an updated version of the driver or firmware that you use, install it and restart your network. In most cases, this will fix the connectivity issues and you will once again have a working Internet connection. If you have been having troubles connecting your iPhone 5 or iPhone 5s WiFit hotspot, then read our short guide on that, as well.
If, on the other hand, you are using third party software to connect to your hotspot, then you might have to contact the developer and ask for compatibility issues with your operating system. Although unlikely, some software might be incompatible with Windows 8.1, and that might be the root of your problems.
Last but not least, you can try the Windows Troubleshooter to sort out your network related issues. To access this feature, go to your Search charm and type in Troubleshooter open the utility and from the window which opens, select Network and Internet, and from the list, select the troubleshooter which best describes your problem.
Read Also: Turn Windows 8 Tablet Into a WiFi Hotspot