FIX: Windows DVD Maker fails to burn disks

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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Affiliate Disclosure

  • Windows DVD Maker was a built-in DVD burning tool that is no longer supported by Windows 10
  • If you do want to burn DVDs in Windows 10, then you'll need to use some third-party burning tools.
  • One good example is Adobe Premiere Pro, along with other great third-party tools
  • For more guides like this one, check out our Windows 10 Fix page.
windows dvd maker cannot create dvd

It can sometimes be annoying when you want to burn a CD or DVD and it interrupts right in the middle of the process.

There are a few methods that you can try in order to fix your Windows DVD burner and prevent any further damage when you try to burn a DVD or a CD. Follow the steps below in the order they are listed to fix the problem.

The Windows DVD burner application in Windows 10, might interrupt at some point in the burning process mainly because you have some corrupt system drivers or the DVD drive is not reachable via an assigned drive letter.

So, if your Windows DVD Maker cannot create DVD, here’s how you can fix the problem.


How do I solve Windows DVD maker unable to burn disks?

  1. Use a better third-party tool
  2. Run the Fixit App
  3. Burn DVD with Windows Media Player
  4. Run the Hardware and Sound Troubleshooter
  5. Tweak your Registry
  6. Change EnumDevice DWORD

1. Use a better third-party tool

Before going through any of the troubleshooting steps written below, maybe you should consider using a third-party tool that can burn your DVDs. Most often than naught, third-party tools greatly simplify the process of what they are tasked to do.

In the case at hand, a great tool to consider is Adobe premiere pro, a world-leading video editor that has all the tools to turn a simple video recorded on your mobile into a movie of near-Hollywood proportions.

Besides the fact that it can open any video format and edit in whatever way you see fit, you can also use it to then burn your work of art to DVD for safekeeping.

Download Adobe Premiere Pro


2. Run the Fixit App

  1. Left-click or tap on the link posted below.
  2. Left-click or tap on the Save File button you get after you left clicked the link above.
  3. After the application was downloaded to your device you will need to open the directory where you saved it.
  4. Right-click or hold tap on the executable file you downloaded.
  5. From the sub-menu that appears left click or tap on the Run as Administrator feature.
  6. If you are prompt by a user account control window you will need to left click or tap on the Yes button to proceed.
  7. Follow the instructions on the screen to finish the installation of the Troubleshooting application.
  8. After you run the application successfully reboot your operating system.
  9. Check again to see if you can burn a DVD successfully.

3. Burn DVD with Windows Media Player

In this method, you are going to try burning a DVD with Windows Media Player.

  1. Move the mouse cursor over to the upper right side of the window.
  2. From the menu that appears left click or tap on the Search feature.
  3. In the search dialog box write the following: Windows Media Player without the quotes.
  4. Left-click or tap on the Apps feature.
  5. From the Apps menu, you will need to left click or tap on the Windows Media Player icon.
  6. Now in the upper right side of the Windows Media Player application, you will need to left click or tap on the Switch to Library button.
  7. In the window that appears left click or tap on the Burn tab situated in the upper side of the window.
  8. Left-click or tap on the Burn Options button.
  9. Left-click or tap on the Data CD or DVD feature or whichever DVD you wish to make.
  10. Now place a blank DVD or CD into the DVD Burner.
  11. Now select the drive letter that corresponds with the DVD burner you placed the DVD in.
  12. Drag and drop the items you wish to burn from the details panel to the list panel to make a burn list.
  13. Now after you made the list you will need to left click or tap on the Start burn button.
  14. Check to see if your burning process works in this application.

4. Run the Hardware and Sound Troubleshooter

  1. Press and hold the Windows logo button and the R button.
  2. You should have in front of you the Run window now.
  3. In the run dialog box write the following: control without the quotes.
  4. Press the Enter button on the keyboard.
  5. Now in the Control Panel window, you should have a search box situated in the upper side of the window.
  6. Write in the search box the following: troubleshooter without the quotes.
  7. Left-click or tap on the Troubleshooter icon after the search has finished.
  8. Under the Hardware and Sound topic left click or tap on the Configure a device feature.hardware sound troubleshooterNote: you might be prompted by a window where you need to write your administrator account and password in.
  9. Follow the instructions on the screen to finish the troubleshooting process.

5. Tweak your Registry

Note: Before doing the steps below you will need to make a backup copy of the system or at least your important documents and files that you might need later on.

  1. Reboot your Windows 10 operating system.
  2. When the device starts log in with your administrator account and password.
  3. On the Start screen press and hold the Windows logo button and the R button.
  4. In the run dialog box write the following: regedit without the quotes.
  5. Press the Enter button on the keyboard.
  6. You now have the Registry Editor window in front of you.
  7. On the left side double click or double tap on the HKEY_LOCAL_MACHINE folder.
  8. In the HKEY_LOCAL_MACHINE folder find and open the SYSTEM folder.
  9. In the SYSTEM folder find and open the CurrentControlSet folder.
  10. In the CurrentControlSet folder find and open the Control folder.
  11. In the Control folder find and open the Class folder.
  12. Now search for and open the {4D36E965-E325-11CE-BFC1-08002BE10318} folder.current control set registry editor
  13. On the right side pane left click or tap on the UpperFilters registry.
  14. Left-click or tap on the Edit feature and left click or tap on the Delete feature to remove the UpperFilters registry.
  15. Left-click or tap on the Yes button to proceed with the deletion.
  16. Now left click or tap on the LowerFilters in the right-side panel and do the same steps as for the UpperFilters to remove it.
  17. Close the Registry Editor window.
  18. Reboot your operating system.
  19. Try again your Windows DVD burner to see if the process works normally this time.

5. Change EnumDevice DWORD

  1. Press and hold the Windows logo button and the R button.
  2. In the run dialog box write the following: Regedit without the quotes.
  3. Press the Enter button on the keyboard.
  4. In the Registry Editor window open the HKEY_LOCAL_MACHINE situated on the right-side pane.
  5. From the HKEY_LOCAL_MACHINE folder find and open the SYSTEM folder.
  6. From the SYSTEM folder find and open the CurrentControlSet folder.
  7. From the CurrentControlSet folder find and open the Services folder.
  8. Now within the Services folder right-click or hold tap on the atapi folder.
  9. Right-click or hold tap on the atapi folder and left click or tap on the New feature.
  10. From the New submenu left click or tap on the Key feature.
  11. As a name write the following: Controller0 without the quotes.
  12. Press the Enter button on the keyboard.
  13. Right-click or hold tap on the Controller0 feature and left click or tap on the New option.
  14. From the New submenu left click or tap on the DWORD(32-bit) Value option.
  15. As a name for the DWORD write the following: EnumDevice1 without the quotes.
  16. Press the Enter button on the keyboard.
  17. Right-click or hold tap on the EnumDevice1 DWORD.
  18. From the menu left click or tap on the “Modify feature.
  19. Next to Value Data feature write the following: 1 without the quotes.
  20. Left-click or tap on the OK button.
  21. Close the Registry Editor window.
  22. Reboot your operating system.
  23. Check again to see if your Windows DVD burner works for you.

And there you have some useful steps on how to fix your Windows DVD burner if it fails in the middle of your burning process.

If you have further questions regarding this article, you can always write to us in the comments section of the page situated below and we will help you further as soon as possible.


FAQ: Learn more about Windows DVD Maker

  • Does Windows 10 have a DVD maker?

Unfortunately, no, Windows 10 no longer supports Windows DVD Maker, so an alternative program needs to be used.

  • Can you download Windows DVD Maker?

Windows DVD Maker is available for free to anyone running a legitimate version of Windows.

  • How do I make a DVD in Windows 10?

The fastest way to burn content to a DVD is to use a dedicated third-party burning tool.


Editor’s Note: This post was originally published in July 2018 and has been since revamped and updated in May 2020 for freshness, accuracy, and comprehensiveness.

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