Fix: Windows 10 won’t wake up from sleep after the Anniversary Update

Ivan Jenic
by Ivan Jenic
Troubleshooting Expert
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Windows 10 Anniversary Update is finally released! And while it brought a lot of refreshing new features to Windows 10 users, it also caused some problems of its own. One of the first reported problems we stumbled up is the issue with waking up from sleep.

So in this article, we’re going to explore the issue a little bit, and try to solve it for everyone who’s bothered with sleep mode issues in Windows 10, after installing the Anniversary Update.

How to solve wake up issues in Windows 10 Anniversary Update

Solution 1 – Run Power troubleshooter

Perhaps the simplest solution is to just run Windows 10‘s Power Troubleshooter, and check if this tool can solve the problem for you. To run the Power Troubleshooter in Windows 10, do the following:

  1. Go to Search, type troubleshoot, and open Troubleshooting
  2. Under System & security, go to Improve power usage
  3. The troubleshooting wizard will start automatically, and if any issues are detected, it will try to solve them for youwindows 10 power troubleshooter

In case the troubleshooter didn’t find any issues, you’ll have to perform some more complicated actions to make your computer waking up from sleep normally, so try some of the solutions listed below.

Solution 2 – Verify drivers

Just like it’s the case with any major update for Windows 10, some drivers simply might get incompatible with the system, once the Anniversary Update is installed. So, head over to the Device Manager, and make sure all your drivers are installed properly, and are compatible with Windows 10 even after the Anniversary Update.

In case you have a bad driver installed on your computer, it could cause a various issues, including problems with waking up from sleep. If you’re  not sure how to access the Device Manager, and make sure all your drivers are okay, do the following:

  1. Go to Search, type devmg, and open Device Manager
  2. Go through the whole list of installed hardware, and see if none of them has a small yellow exclamation mark besides its icondevice manager update drivers
  3. If some piece of hardware has the exclamation mark, right click on it, and go to Update driver software
  4. Restart your computer, if needed

Some bigger hardware manufacturers have partnership with Microsoft, and they often offer drivers through Windows Update. So, once you install the Anniversary Update, run Windows Update once again, just to make sure you don’t miss anything. For that, we strongly suggest to do it automatically by using Tweakbit’s Driver Updater tool. This tool is approved by Microsoft and Norton Antivirus and will help you not damaging your PC by downloading and installing the wrong driver versions. After several tests, our team concluded that this is the best automatized solution. Below you can find a quick guide how to do it.

    1. Download and install TweakBit Driver Updater
    2. driver updater starting windowOnce installed, the program will start scanning your PC for outdated drivers automatically. Driver Updater will check your installed driver versions against its cloud database of the latest versions and recommend proper updates. All you need to do is wait for the scan to complete.
    3. driver updater diagnozingUpon scan completion, you get a report on all problem drivers found on your PC. Review the list and see if you want to update each driver individually or all at once. To update one driver at a time, click the ‘Update driver’ link next to the driver name. Or simply click the ‘Update all’ button at the bottom to automatically install all recommended updates.
      driver updater scan finished
      Note: Some drivers need to be installed in multiple steps so you will have to hit the ‘Update’ button several times until all of its components are installed.

Disclaimer: some functions of this tool are not free.

Solution 3 – Turn off hibernation

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One of the most common solutions for problems with waking up from sleep, or turning the computer on normally is disabling hibernation. Once you disable hibernation, your computer will only be able to sleep or shut down, without being caught in some other state. Here’s how to turn off hibernation in Windows 10:

      1. Right click on the Start Menu button, and choose Command Prompt (Admin)
      2. Enter the following line, and press Enter:
        • powercfg /h offturn off hibernation windows 10
      3. Restart your computer

Now your computer is only able to sleep or to be completely turned off, so potential wake up problems could be resolved. But, if even turning off hibernation didn’t solve the problem, try to change how updates are beign delivered to your system. Find instructions for that action below.

 Solution 4 – Change what power buttons do

If your power buttons configuration is wrong, or if the Anniversary Update somehow changed it, there’s a chance that your computer (or laptop) will crash when waking up from sleep. To change the power buttons configuration, you first need to turn hibernation back on (you should do it anyway, if turning it off didn’t solve the waking up problem).

To turn hibernation on in Windows 10, follow steps from the previous solution, but instead use the command: powercfg /h on. 

Now that you turned hibernation back on, you can go and change your power buttons configuration. Here’s how to do that:

      1. Open the Settings app
      2. Go to System > Power and Sleep > Additional Power settings
      3. Now, click on ‘Choose what the power buttons do’ from the left pane
      4. Set power configuration to following:
        • When I press the power button: Hibernate
        • When I press the sleep button: Turn Off the Display
        • When I close the Lid: Sleepanniversary update sleep problem power buttons
      5. Now, go back to Additional Power settings (from step 2)
      6. Make sure Balanced is selected under “Plans shown under battery meter,” and click on Change Plans
      7. Now, go to Change advanced power settings
      8. Move down, and expand Power Button & Lid
      9. Make these changes:
        • Lid close: Sleep for both options.
        • Power Button: Hibernate for both options
        • Sleep Button: Turn Off the displayanniversary update sleep problem power buttons
      10. Save all changes, and restart your computer

That should be all for our sleep problem caused by the Anniversary Update for Windows 10. We hope at least some of these solutions helped you to solve this problem, and that you’re now able to use the full potential of Windows 10‘s second major update.

In case you have any comments, questions, or suggestions, feel free to let us know in the comments, below.


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Nice tip you concluded with there. Telling people to disable the physical power button on a Windows machine! You must have the only PC to never freeze. What are these people going to do during the eventual freezes on their laptops? Unplug the power cord; remove the case; take out the battery and kill for a few seconds before putting it all back together? Convenient “fix”.

Yup. Tried all that, plus some, no luck. Even updated the BIOS. Anyone know if this is specific to ASUS boards? Such an annoying issue. Gonna ruin my hardware… I get sent to BIOS screen on wake as it causes my OC settings to freak out…

Not sure if you’ve resolved your issue yet but I was in a similar situation. Asus laptop running with lid closed to external monitor on windows 10. I found that I could not have the logitech unifying dongle plugged into a usb hub, it had to be in a usb port on the laptop in order to wake the pc up by moving the mouse or keyboard. Hope this helps.

I was having the same problem with Windows Anniversary update causing my laptop to not wake up from sleep. I went through all of the steps above to try and resolve the problem and none of them worked. I reset all of the power options back to their default settings, updated all device drivers and reinstalled the video drivers and that did not fix it. Then I contacted Microsoft support and they were on the phone for 2 hours the first time and 2½ hours the second time and did not resolve the problem.
As I was going though all of the settings I went to ‘settings/accounts/sign-in options’ and found that ‘Require Sign-in’ was set to ‘when PC wakes up from sleep’. I changed this to ‘Never’ and that has fixed the problem. Hope this helps with others that are having this issue.

I tried more than 17 different ideas while trying to fix that same issue.
Nothing fixes it.
MS blames it on Dell.
Dell blames it on MS and W10.

Next I’ll try the “don’t require sign-in”…. but that means my laptop will have 0 security forever.
Very poor way to “fix” something.

I doubt that it the problem has anything to do with Dell – my laptops are all HP and I only had this issue with one of them. I just changed the setting for ‘when the PC wakes up’ to never – not for the when the computer boots – it still needs the password to login initially or when I log off.

judging by your use of all caps i assume you probably meant “you *can’t* do these things if the os won’t boot” which is exactly what was here to post.

But as I was reading through this page I found my problem: I unplugged the hdmi cord from my graphics card and plugged it into to the motherboard instead. Now everything works fine. Annoying. Yes, I’m an idiot and was staring at an empty screen because of some kind of recognition issue.. everything was actually booting up fine (except for the fact that suddenly nothing was going through the graphics card).