Xbox error code 13: Here’s how to fix it

by Teodor Nechita
Teodor Nechita
Teodor Nechita
Software Managing Editor
Eager to help those in need, Teodor writes articles daily on subjects regarding Windows, Xbox, and all things tech-related. When not working, you may usually find him either... read more
Affiliate Disclosure
XBOX error code 13 featured
To fix various PC problems, we recommend DriverFix:
This software will keep your drivers up and running, thus keeping you safe from common computer errors and hardware failure. Check all your drivers now in 3 easy steps:

  1. Download DriverFix (verified download file).
  2. Click Start Scan to find all problematic drivers.
  3. Click Update Drivers to get new versions and avoid system malfunctionings.
  • DriverFix has been downloaded by 0 readers this month.

Xbox is a video gaming brand created and owned by Microsoft which is represented by a series of video game consoles.

These are currently represented by three generations of consoles, with a fourth being on its way.

Each of them is far apart from each other both in terms of date of launch as well as specs.

Of course, there is always room for improvement, and players may sometimes feel the need for an unofficial upgrade for their console.

If you’ve ever tried modifying your Xbox or installing third-party programs on it, you’ll most likely have encountered an error code 13.

This is because the Xbox dashboard isn’t compatible with whatever updates you brought to it.

The bright side is that this issue is something you can fix at home, just many other common Xbox errors.

As such, you don’t have to worry about sending your console back to a Microsoft service shop.

What’s more curious is that you can do it by using video games.

How do you fix the Xbox dashboard error?

  • You first need to unplug your Xbox from the Internet by unplugging the ethernet cable.
  • Get a new Xbox game. This includes pretty much any game developed after the fall of 2004 as they all have the dashboard update.
  • Insert the game disc inside the Xbox, and close the disk drive so that it may load.
  • During the game’s setup, it will also install the dashboard update automatically.
    • Please note that some games will require you to perform the dashboard update manually, so pay close attention during setup for any messages on the matter.
  • Launch the game, and choose the Xbox Live so that the game will update your dashboard.

This will get rid of the error code 13 issue for good.

Keep in mind that if this method doesn’t work, simply try it again with another Xbox game.

If this doesn’t work either, you may need to contact Xbox technical support.

It is unknown whether this error will still be an issue with the launch of the fourth console generation.

However, it boasts plenty of new features, so players will have something to look forward to.


idee restoro Still having issues? Fix them with this tool:
  1. Download this PC Repair Tool rated Great on (download starts on this page).
  2. Click Start Scan to find Windows issues that could be causing PC problems.
  3. Click Repair All to fix issues with Patented Technologies (Exclusive Discount for our readers).

Restoro has been downloaded by 0 readers this month.

This article covers:Topics: