Xbox services suffered multiple outages this past weekend

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by Robert Collins 

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The Xbox Network experienced a major outage over the weekend that left users unable to access network features for at least a 12-hour period, with issues still being reported as of Monday. During the outage, which began early Friday, Xbox users were unable to purchase or launch many digital games or content. Users were also unable to use Xbox Cloud Gaming services or make subscription purchases such as for Game Pass or Xbox Live Gold. Some users reported being unable to access their accounts altogether.

The Xbox Support Team shortly addressed the issue and began to make fixes throughout the day, posting regular updates on its official Twitter account.

However, it wasn’t until more than seven hours later that Xbox Support declared the issues resolved…partially.

And it wasn’t for several more hours until Xbox Support announced that the outage had been remedied more than 12 hours after it began, though even as of Sunday there were users reporting network issues. (Those still experiencing issues at this point should try rebooting their Xbox console).

The event has led some to criticize how the industry uses Digital Rights Management (DRM) software, which in this case prevented players from accessing games they had purchased and installed on their consoles.

 

Robert Collins

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