Tashreef Shareef
by Tashreef Shareef
Windows & Software Expert
Tashreef Shareef is a software developer turned tech writer. He discovered his interest in technology after reading a tech magazine accidentally. Now he writes about everything tech from Windows to iOS and streaming services... Read more
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  • Sometimes when a PC has low disk space, that will activate the  DEVICE_QUEUE_NOT_BUSY error.
  • Using the Safe Mode feature from Windows can help users solve this error.
  • We recommend you check if the hardware drivers are updated or not to fix this annoying BSOD error.
  • Using professional driver software will fix the 0x00000002 DEVICE_QUEUE_NOT_BUSY issue.
BSOD error Windows 10

The 0x00000002 DEVICE_QUEUE_NOT_BUSY error in Windows can occur when you restart your PC. It is a blue screen of death error and can occur due to several reasons.

This error can occur if your computer’s hard drive is running out of space, because of incompatible BIOS version, or system file corruption.

If you are also troubled by this error, here are a couple of troubleshooting tips to help you fix the 0x00000002 DEVICE_QUEUE_NOT_BUSY error in Windows.

How do I fix the 0x00000002 DEVICE_QUEUE_NOT_BUSY?

1. Boot into Safe Mode

1.1 Boot using System Configuration 

  1. Press Windows Key + R to open Run. 0x00000002 DEVICE_QUEUE_NOT_BUSY error
  2. Type msconfig.msc and click OK to open System Configuration.
  3. Open the Boot tab.
  4. Under Boot options, check the Safe Boot box.Fix  0x00000002 DEVICE_QUEUE_NOT_BUSY error
  5. Click Apply and OK to save the changes.
  6. When prompted, click Yes to restart the PC in Safe Mode.

1.2 From System Settings

  1. Press Windows Key + I.BSOD error  0x00000002 DEVICE_QUEUE_NOT_BUSY
  2. Go to Update & Security.
  3. Open the Recovery tab.
  4. Scroll down to the Advanced startup section. 0x00000002 DEVICE_QUEUE_NOT_BUSY Windows error
  5. Click the Restart now button.
  6. Click on Troubleshooter.
  7. Go to Advanced Options > Startup Settings.
  8. Press the shown function key on your keyboard to Enable Safe Mode.
  9. Click Restart.

Once you are booted into Safe Mode, you can uninstall a third-party software that is creating conflict with the system or hardware.

  1. Press Windows Key + R to open Run.
  2. Type control and click OK.0x00000002 DEVICE_QUEUE_NOT_BUSY error
  3. Go to Programs > Programs and Features.
  4. From the list of installed apps, select the most recently installed app and uninstall it.
  5. Reboot the computer and check for any improvements.

In Safe Mode, Windows only loads essential Microsoft services to run the system. It allows you to diagnose the system for a third-party software conflict and remove it.

2. Update your new hardware driver

  1. Press Windows Key + R to open Run.
  2. Type devmgmt.msc and click OK.0x00000002 DEVICE_QUEUE_NOT_BUSY Windows 10 error
  3. In Device Manager, expand the hardware category.
  4. Right-click on the newly installed device and select Update Driver.0x00000002 DEVICE_QUEUE_NOT_BUSY
  5. Select the Search for updated driver software automatically option.
  6. Windows will scan and install any pending drivers for the device.
    • This will require an active internet connection.

If the error is occurring after installing a new piece of hardware to your computer, try updating the driver. If the Windows crashes and can’t get past the login screen, then remove the connected hardware device and restart the computer.

Next, open the hardware manufacturer’s website and download the latest drivers available for your device. Install the driver then try connecting the device to your computer.

We recommend a smart strategy for your computer drivers: use a software to improve your computer performance. It will perform an efficient driver management using its daily updated extensive database.

You must download this program, install it, and let it scan your operating system.

After you have updated your drivers, that will solve the error 0x00000002 DEVICE_QUEUE_NOT_BUSY, and it will allow your computer to function at its optimum performance.

Various errors are the result of a malfunctioning driver. When this is the case, you may need to update or reinstall completely this specific component. As the process is not straight-forward to complete, we recommend using an automated tool for the job. Here's how to do it:

  1. Download and install DriverFix.
  2. Launch the app.
  3. Wait for the software to detect all your faulty drivers.
  4. You will now be presented with a list of all the drivers that have issues, and you just need to select the ones you’d liked fixed.
  5. Wait for DriverFix to download and install the newest drivers.
  6. Restart your PC for the changes to take effect.


Keep your Windows safe from any type of errors caused by corrupted drivers, by installing and using DriverFix today!

Free trial
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Disclaimer: this program needs to be upgraded from the free version in order to perform some specific actions.

3. Run System File Checker tool

  1. Press the Windows key and type cmd.
  2. Select the Run as Administrator option.Windows error 0x00000002 DEVICE_QUEUE_NOT_BUSY
  3. In the Command Prompt window, type the following and hit Enter:
    • sfc /scannow 
  4. The System File Checker will scan the system for missing or corrupted files.
  5. Once the verification is 100% complete, it will show if any files found are corrupt and repaired during the process.0x00000002 DEVICE_QUEUE_NOT_BUSY
  6. Close the Command Prompt and check for any improvements.

4. Run Check Disk utility

BSOD error Windows 10
  1. Open Command Prompt as administrator.
  2. In the Command Prompt, type the following command and hit enter:
    • chkdsk c: /f
  3. The Check Disk utility will scan the C:/ drive for issues and repair them.
  4. Once the process is complete, restart the computer.

5. Install Windows updates

  1. Press Windows key + I.
  2. Go to Updates & Security.0x00000002 DEVICE_QUEUE_NOT_BUSY
  3. Check for any pending Windows updates.
  4. Download and install all the pending updates.

The 0x00000002 DEVICE_QUEUE_NOT_BUSY blue screen of death error in Windows can occur due to both software and hardware issues. Follow the solutions in this article to diagnose and fix the issues with ease.

Frequently Asked Questions

  • BSoDs can be caused by software issues such as poorly written device drivers or malfunctioning hardware, most often the hard drive. For more information on what can cause BSoD errors, check out this comprehensive articles.

  • Theoretically, no. A BSoD error occurs as a failsafe method through which Windows prevents the data from being damaged by an otherwise fatal error. BSoDs can be easily fixed and avoided by using these software tools included on this list.

  • No, a BSoD is a Windows-specific error, but viruses can indeed cause them if they affect your software.

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