How to fix Windows Media Player green screen problems [FULL FIX]

Fix

3 min. read

Updated on August 5, 2024

by Madalina Dinita

updated on August 5, 2024

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Many users have experienced the Windows Media Player Green Screen on some occasions. In this article, we will discuss the different solutions on how to fix this problem.

Here’s how one user described the issue on Microsoft Answers forums:

windows media player wont play, either will windows media center. they just goto green screen, there is sound

How can I fix Windows Media Player green screen problems?

1. Edit Media Player Settings

Open the Windows Media Player.
On the Tools menu, Click on Options and then press the Alt key.
Click on Performance.
Finally, uncheck the Turn on DirectX video acceleration.

2. Update Display Driver

Open the Device Manager.
Expand the Display Adapter tab.
Double click on your display adapter.
Click on the Driver tab and then click on the Update Driver option.
Select the desired option and follow the instructions on the screen.
If this method didn’t work for you, check out our in-depth guide on how to update graphics card drivers.

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3. Update codecs

Go to Microsoft website and download codecs.
After downloading the setup file, run it to install the codecs.
Alternatively, you can use third-party codec packs to fix this problem.

4. Turn off hardware acceleration

First, right click on the particular video that is showing green screen.
Go and select Settings from the menu.
Locate Enable hardware acceleration and untick the box.
Exit the window and restart it

5. Register Windows Media Player Again

Start Command Prompt as administrator.
In the Command Prompt, type regsvr32 wmvdecod.dll and press the Enter button.

6. Make Sure DirectX is Updated

Press Windows Key + R to open the Run dialog.
Type dxdiag in the command prompt window and press the Enter button.
A window will appear. Browse through to where the version of DirectX is stated and ensure that you write it down.
Open your web browser and go to the DirectX official website. If the version on the site is a newer version of the one you wrote down, download it.
Open the downloaded file and Install the software on your computer.

There you go, use these solutions to fix the problems with Windows Media Player green screen on your PC. If these solutions worked for you, feel free to let us know in the comments section below.