Microsoft reported working on a new Feedback Portal preview for 2021
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Key notes
- Recent information actually shows that Microsoft is working on a brand new Feedback Portal.
- Apparently, this preview version will be available in preview form before the end of this year.
- This comes after the Redmond company dropped the ball with UserVoice customer feedback sites
If we remember correctly, earlier this year, the Redmond tech giant created a huge stir by yanking a number of its Office 365/Microsoft 365 UserVoice customer-feedback sites without any prior notice.
At the time, Microsoft officials said both existing and some other new mechanisms would replace UserVoice for various products.
New Feedback Portal coming later this year
Wednesday, October 6th, Microsoft released information about a new Feedback Portal that will be available in preview form before the end of this year.
Last year, Microsoft also rolled out a way for IT pros to view their users’ product feedback via a somewhat special mechanism in the Microsoft 365 Admin Center.
That product feedback option is located under the Health node in the Admin portal if you were unsure of where to find it.
A note about Microsoft feedback on the docs.microsoft.com site that is dated October 5, 2021, includes this information:
To meet Microsoft’s legal obligations to customers, we’re working on a new experience in the Microsoft 365 admin center that lets administrators view, delete, and export the feedback data for their organizations. As part of their data controller responsibility, customers own all user feedback data and this functionality will assist administrators to provide direct transparency into their users’ experiences with Microsoft 365 products and enable user feedback data to be provided as part of any Data Subject Request. Global admins and compliance data administrators will have the ability to view, export and delete user feedback. All other administrators, as well as readers, will be able to view and export feedback data but can’t perform compliance related tasks or see information about who posted the feedback (such as user name, email, or device name).
This means that more flexibility and functionality are on their way, and the best part about it is that we don’t even have to wait for them that long.
Microsoft said that this will be ready by the end of the year, which probably means something more in the lines of December, most likely.
So stay tuned for more information, as we will keep you posted about anything new that changes in this matter.
What is your opinion on Microsoft’s latest decision? Share your thoughts with us in the comments section below.
