FIX: You are running unsupported drivers Age of Empires 4 error

Kazim Ali Alvi
by Kazim Ali Alvi
Author
Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows. And at times, unscrewing the device to take a look at the hardware, although... Read more
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  • A lot of users have reported encountering the You are running unsupported drivers error in Age of Empires 4.
  • This is primarily due to running an outdated version of the graphics driver.
  • You can update the graphics driver via the built-in options, via the manufacturer's website, or use an effective third-party tool.
Running unsupported drivers error in Age of Empires 4
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We have often heard how important it is to keep the graphics driver up-to-date. And, with the Age of Empires 4 running unsupported drivers error, the point has been validated yet again.

A lot of users reported that the Age of Empires 4 kept crashing each time they launched the game due to outdated drivers. It’s primarily the graphics driver that causes the problem.

In the following sections, we will walk you through the fixes as to how the running unsupported drivers error in Age of Empires 4 can be fixed. But before we head to the solution, let’s first check if you can run the game in the first place.

Does my PC meet the requirements for Age of Empires 4?

Ever since Age of Empires 4 was launched, a lot of users have been asking this question. We believe it’s imperative that you first check if your PC meets the minimum system requirements and then proceed to the download.

As seen on the Age of Empire support website

Apart from manually checking each parameter, you can use tools that automatically do the job and save considerable time. One such tool is Can You Run it. After you download it, rest assured that it will scan the computer to identify whether it can run Age of Empires 4.

The support team for Age of Empires 4 has confirmed that the running unsupported drivers error can also be triggered if the GPU doesn’t meet the minimum requirements. So, do verify that your PC is compatible before downloading the game.

How can I fix the Age of Empires 4 unsupported drivers error?

1. Update the drivers

As expected, your primary approach should be to update the drivers when dealing with issues pertaining to it.

There are three ways you can update a driver installed on the system – using the Device Manager, Windows Update, or manually downloading it from the manufacturer’s official website. Let’s go through each of them.

1.1 Via Device Manager

Note icon
NOTE
The Device Manager only searches for driver updates on the system and not the Internet. If you haven’t already downloaded a newer version, directly head to the next method.

  1. Press Windows + S to launch the Search menu.
  2. Enter Device Manager in the text field at the top and click on the relevant search result that appears.Launch device Manager to fix running outdated drivers error in Age of Empires 4
  3. Locate and double-click on the Display adapters entry.Display adapters
  4. Right-click on the graphics adapter and select Update driver from the context menu.Update graphics driver to fix running unsupported driver error in Age of Empires 4
  5. Select Search automatically for drivers in the Update Drivers window, to let the system automatically scan for the best available drivers on the computer and install them.Search automatically for drivers

If a newer version of the graphics driver is installed, check if the error in Age of Empires 4 is fixed. But, it’s rare that the Device Manager would find an updated version on the computer. So if weren’t able to update the graphics driver with the method, head to the next one.

1.2 Via Windows Update

  1. Press Windows + I to launch the Settings app.
  2. Select the Windows Update tab from the ones listed in the navigation pane on the left.Windows Update
  3. Again, click on Windows Update on the right.Windows update
  4. Select Advanced options.Advanced options to fix running unsupported drivers error in Age of Empires 4
  5. Click on Optional updates under Additional options. You will also find the number of updates available mentioned next to the option. If it says none (0), you can skip the following steps and head to the next method.Optional updates
  6. Click on Driver updates to view the ones that are available for download.Driver updates
  7. Locate the update for graphics driver, tick the checkbox for it, and click on Download & install.Update driver to fix running unsupported driver error in Age of Empires 4

If you were able to update the graphics driver, check if the running unsupported drivers error in Age of Empires 4 is fixed.

Windows Update is one of the best ways to keep the installed drivers up-to-date. However, not all driver updates released by the manufacturers appear here. This is because these have to be first verified and certified by Microsoft, which takes considerable time.

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In case you are encountering an error, you can directly visit the manufacturer’s official website to check if an update is available.

1.3 Manually update from manufacturers website

Note icon
NOTE
When looking up the manufacturer’s website for a driver update, you will first need to find out the currently installed version, in order to identify if an updated version is available.

  1. Launch the Device Manager as discussed earlier.
  2. Double-click on Display adapters.Display adapters
  3. Right-click on the graphics adapter and select Properties from the context menu. Alternatively, you can double-click on it and the end result would be the same.Launch graphics adapter properties to fix the running outdated driver error in Age of Empires 4
  4. Navigate to the Drivers tab and note the Driver Version.Note down the driver version
  5. After you have the version of the currently installed driver, go to Google and search using Device Name and OS as the keywords followed by Update Driver.Search for graphics driver update
  6. Now, locate and open the manufacturer’s official website from the search results.
  7. Check if a newer version of the graphics driver is available for download. You can identify an update based on the driver version you checked earlier.
  8. If an update is available, dowload it. The file would most likely be in the .exe (executible) format.
  9. Next, open the folder where the downloaded file is stored and double-click on it to launch the installer.launch the installer
  10. Click Yes, in case a UAC (User Account Control) prompt appears.Confirm the installation to fix unsupported driver error in Age of Empires 4
  11. Follow the on-screen instructions to complete the installation process.
  12. After the driver update is installed, restart the computer for the changes to come into effect.

Check if updating the driver fixed the running unsupported drivers error in Age of Empires 4.

If you were unable to find an updated version even on the manufacturer’s website, check if any are available with third-party providers. Many websites offer driver updates for download but not all are reliable and safe. Hence, you will have to do a thorough background check before proceeding.

To avoid all the trouble, you can also rely on third-party tools. We recommend using DriverFix, a dedicated solution that scans for available driver updates and automatically installs them.

Also, given below are the links to the download pages for major manufacturers, from where you can directly download the update:

Some of these manufacturers also offer built-in tools that will automatically identify the currently installed driver version, and then list the available updates.

2. Update Windows

  1. Press Windows + I to launch the Settings app.
  2. Select Windows Update from the navigation pane on the left.Windows Update tab
  3. Click on Windows Update on the right.Windows Update option
  4. Click on Check for updates.Update Windows to fix running unsupported drivers error in Age of Empires 4
  5. Windows will now scan for available updates, and dowload and install them to your PC.
  6. Restart the computer after installing the updates.

Using an older version of Windows is also likely to cause the running unsupported drivers error in Age of Empires 4. Hence, it’s recommended that you update the OS to fix this along with a bunch of other errors.

3. Reinstall Age of Empire 4

  1. Press Windows + I to launch the Settings app.
  2. Click on the Apps tab in the navigation pane on the left.Select Apps to fix running unsupported driver error in Age of Empires 4
  3. Click on Installed apps on the right.Installed app
  4. Locate Age of Empires 4, click on the ellipsis next to it, and select Uninstall from the options that appear.Uninstall Age of Empires 4 to fix running unsupported drivers error in Age of Empires 4
  5. Click on Uninstall in the confirmation prompt that appears.Confirm uninstalling the game
  6. After uninstalling the game, reinstall it from a source at your choice – be it the Microsoft Store, Steam, Xbox app or any other platform.
Note icon
NOTE
Learn how to reduce the download & install size as long as you will require at least 93 GB to download the game.

In some cases, you may be encountering the error due to problems with the installation itself. To fix that, you can simply reinstall the game and the error would be eliminated.

The above methods will resolve the You are running unsupported drivers error in Age of Empires 4 in no time. Just execute them in the sequence that they are listed, and you are good to go.

Also, if you experience some bugs or an issue with your system configuration, see how simple it is to keep the Age of Empires 4 from crashing.

Do not hesitate to tell us which fix worked for you in the comments section below and your experience of the game.

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