Microsoft confirms refunds for Age of Empires: Definitive Edition users

By: Costea Lestoc
2 minute read

Age of Empires: Definitive Edition was supposed to launch in October, but it got delayed. The game was pushed to the next year. This is not the only bad news related to the game.

It seems that some customers were mistakenly charged for their pre-orders for the game. On the other hand, the good news is that fortunately, Microsoft announced that all these users who were wrongly charged would be refunded.

Microsoft to refund users

The company posted all the necessary details on this refund due to an error regarding charging and info about a few gifts that some customers will receive due to the error. After refund, these users will also be able to renew their pre-orders from Microsoft.

Pre-orders have been refunded. There were a few customers who have been mistakenly charged ahead of schedule, and these customers have all received a refund.

The company also promised to send an email as soon as possible that will provide further details on this issue. It’s also important to note that pre-orders were canceled as part of the refund process and that’s why you have to place your pre-order again.

Refunded pre-orders will receive a free game

Microsoft wants to make things right with its customers, so the company has also decided to offer a free code for Rise of Nations: Extended Edition for Windows 10. Users should check their email for an email containing more details.

All pre-order customers will be invited to the beta

Everyone who pre-orders Age of Empires: Definitive Edition will also receive an invitation to the closed beta. They will have the opportunity to provide meaningful feedback on the final stages of the game’s development.

If you want to pre-order your copy of Age of Empires: Definitive Edition you should know that is has a placeholder date listed as December 31, 2018. It seems that we will have to wait q bit more to get our hands on the game and meanwhile the developer team will make sure we’ll receive the best experience.

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