Amazon Fire Stick doesn’t load the home screen [FIX]

by Milan Stanojevic
Milan Stanojevic
Milan Stanojevic
Windows & Software Expert
Milan has been enthusiastic about PCs ever since his childhood days, and this led him to take interest in all PC-related technologies. Before joining WindowsReport, he worked as... read more
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Amazon Fire TV Stick is a great device for streaming shows and music. This is a very popular device, so many people are using the Amazon Fire TV Stick in their free time.

However, this device is plagued by many problems. One of the most serious issues is that Amazon Fire Stick is not going to the home screen.

This is an annoying problem that ruins your Amazon experience.

Fortunately, we have some solutions for you and today we will show you what to do if Amazon Fire TV Home is not available.

What can I do if Home is unavailable on my Fire Stick?

1. Restart the device

Sometimes, a simple restart of the device can solve the problem.

Press and hold Select and Play/Pause buttons at the same time.

Alternatively, you can restart the Amazon Fire TV Stick from the menu. Select Settings, then go to Device and select Restart. If this method doesn’t work, try the solution below.

2. Reset Amazon Fire TV Stick

Before you reset the Amazon Fire TV Stick, you need to backup your data. Then, follow the steps below to reset your device.

  1. Press and hold the Back and the right part of the navigation circle together.
  2. Select Continue on the TV screen.

Keep in mind that resetting your device will erase your data.

3. Check your internet connection

Several users reported that the internet connection might be the culprit. So, restarting your router might solve the problem.

To fix any internet issue, check out our comprehensive guide.


These simple solutions can solve your problem in no time. Restart your device by following the instructions above. If the solution is not useful for your case, reset the Amazon TV Stick.

Also, your internet connection might be the culprit. So, ensure everything is ok with your network.

If the issue persists, please contact the Amazon customer support service for a more specific fix.

Did our solutions work for you? Did you find another way to fix this problem? Do let us know in the comments section below!


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