5 Ways to Fix An Unknown Error Has Occurred on Nvidia Geforce

If you get this error in the GeForce app, our quick guide will help

by Alexandru Poloboc
Alexandru Poloboc
Alexandru Poloboc
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Vlad Turiceanu
Vlad Turiceanu
Passionate about technology, Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world. Coming... read more
Affiliate Disclosure
  • Getting GeForce Experience errors is nothing new, so we have the solutions.
  • The An unexpected error has occurred message is common and easily fixable.
  • Follow the steps below and learn how you can deal with this situation yourself.
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Trying to update your Nvidia GeFroce Experience but you are stopped by the An unexpected error has occurred message.

Don’t worry, we are going to show you what to do when the Nvidia install Unknown error has occurred error shows up on Windows 10/11.

As a side note, if you are struggling and your Nvidia drivers not Installing on Windows 11, we can show you what to do about that as well.

And, if you are into gaming, read the available information on how to turn on Auto HDR on your Windows 11 device.

That being said, let’s focus on the error described in the title and walk you through the necessary steps for fixing the problem.

Why does GeForce keep saying an unknown error has occurred?

Rest assured you won’t have to buy a new PC, only follow a short troubleshooting process that will only take a few minutes.

One of the reasons why we get this error is the internet connection, which is too weak or not working at all, will prevent you from installing the GeForce update.

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Your current drivers becoming corrupted or your antivirus software can also stand in the way of a successful installation.

Now that we know what causes An unknown error has occurred on GeForce now, we can properly fix the issue quickly.

How do I fix An unknown error has occurred on Nvidia GeForce?

1. Install the driver manually

  1. Go to the Nvidia driver download page.nvidia driver page
  2. Download the driver you need.download nvidia driver
  3. Search for Device Manager and open the app.device manager
  4. Expand Display Adapters, right-click on the one you are using and select Update driver.display adapters
  5. Select Browse for my computer for drivers.browse my computer for drivers
  6. Click on the Browse button, select the driver, then click on Next and follow the instructions.browse driver

If this sounds like a hassle, a simple and quick solution is to use a dedicated tool that automatically scans your PC for outdated drivers and updates them.

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  2. Launch the software.
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  4. You will be presented with a list of all the drivers that have issues, and you can choose the ones that you want to fix.
  5. Wait for the driver download and fixing process to complete.
  6. Restart your PC for the changes to take effect.


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2. Close all running apps and programs

  1. Search for Task Manager and open the app.
  2. Locat other running processes, select them individually, and press the End Task button.end task

3. Run setup as administrator

  1. Go to the Nvidia driver download page.nvidia driver page
  2. Download the driver you need.download nvidia driver
  3. Right-click the file you downloaded, then select Run as administrator.run as administrator

4. Disable your antivirus software

You might not think so at first, but the antivirus software you are using can actually prevent Nvidia GeForce Experience from installing drivers or updates.

Now that you know this, all you need to do is to actually turn off the antivirus service until Nvidia finishes downloading and installing the new software.

Just to be safe, you can also add the Nvidia GeForce Experience app as a Firewall exception. We’ll show you how to do that as well.

How do I allow Nvidia GeForce Experience through the Firewall?

  1. Press Windows + S to open the Search menu, enter Allow an app through Windows Firewall, and click on the relevant search result.allow an app through Windows Firewall
  2. Click on the Change settings button.change settings
  3. Next, click on Allow another app.allow another app to fix elden ring not launching
  4. Now, click on Browse.browse
  5. Locate the launcher (.exe file) for GeForce Experience, select it, and then click on Open.open
  6. Click on Add.add to fix elden ring not launching
  7. Make sure you have both Private, and Public checkboxes ticked for the game, and then click on OK to save the changes.ok

5. Uninstall/reinstall GeForce Experience

  1. Press Win + I to access Settings.
  2. Select the Apps tab, then click on Installed apps.installed apps
  3. Locate Nvidia GeForce Experience, click on the dots next to it and select Uninstall.uninstall

These are the solutions we recommend for the scenario where you are trying to install a GeForce update or driver and the installation fails with the An unknown error has occurred message.

Share with us in the dedicated comments section located below if this guide has helped you fix this annoying GeForce issue.

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