Apparently, for some users, there are a lot of problems with the Belkin Network USB Hub in Windows 10, 8.1 and Windows 8. We go through the problems and try to offer a working fix.
The fact that Microsoft released Windows 10, 8.1 has affected a lot of users who had to update their drivers and, in many situations, they have been experiencing annoying issues. We’ve previously reported USB 3.0 issues, as well as problems with external hard drives. This time, some users are complaining that their Network USB Hub from Belkin doesn’t work with Windows 10, 8.1 or has other problems.
I have the Belkin Network USB Hub (Part # F5L009) and have used it successfully in Windows XP through Windows 8.0. Upgrading to Win 8.1, however, has broken it and I can no longer connect to my scanner and inkjet printer attached to it. I’ve uninstalled and reinstalled the software to no avail. The program connects to the hub and shows me the devices attached to it, but I cannot connect to and use them. During the reinstall on Win 8.1, Windows complained about SXUPTP driver, which I’ve seen elsewhere in the forums. Why did this work on Win 8.0, but not on Win 8.1? This really stinks and I’m ready to try rolling back to Win 8.0 because I really need my scanner and printer.
And another one has a similar problem:
After installing Win 8.1 my Belkin Network Hub which allows me to connect to my printers will no longer connect and I get a USB error. The network hub is a Belkin Model # F5L009 Version 2. Is there a fix for this problem?
Fix Belkin Network Hub issues on Windows 10, 8.1
Here are some steps that you could follow and try to fix the problem.
1. Install Sxuptp.inf drivers
Go to Windows’ Device Manager (devmgmt.msc), and there you should see that the SXUPTP driver is showing as disabled. SXUPTP is a driver from a company called Silex that makes network USB hubs for Belkin. Here are the steps to follow:
- Close the Belkin network hub’s tray application.
- Download the latest version of SX Virtual Link (sx-virtual_link_win_3120.zip).
- Extract all of the files.
- In Windows Explorer, navigate to sx-virtual_link_win_3120s-33a3120FilesBinSxcsapiWinVistaX64 if you are running a 64 bit OS, or sx-virtual_link_win_3120s-33a3120FilesBinSxcsapiWinVista if you are running a 32 bit OS.
- Right-click on “Sxuptp.inf” and select “Install” from the menu.
2. Check your firewall
Make sure that your firewall is not blocking the Belkin Network USB Hub. You can either add Belkin to the list of exceptions or you can temporary disable your firewall software.
3. Scan your system for malware
Malicious software may trigger a wide array of problems on your Windows computer. Make sure that your machine is malware and virus-free by running a full system scan.
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Editor’s Note: This post was originally published in December 2013 and has been since updated for freshness, and accuracy.