FULL FIX: Black Screen on the Latest Windows 10 Build

Madalina Dinita
by Madalina Dinita
Managing Editor
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Many users who installed the latest Windows 10 build 9926 have reported black screen issues. It seems the black screen appears after users restart or update their computers.

And we have another Windows 10 bug. This time, an annoying black screen appears on computers, leaving users with no desktop icons.

“Hey im having trouble with this black screen every time i restart or shut my laptop down for the night it will not fix. im running windows 10 (TP). Any help… please”, one user reports.

There are two possible explanations:

  1. An external device (mouse, printer) could be the culprit;
  2. This issue could be due to outdated display drivers and updating them could make the black screen disappear.

Let’s see how we can fix this.

Black screen after the latest Windows 10 build, how to fix it?

Black screen issues can be problematic since you won’t be able to see your screen at all. Speaking of issues, users reported the following problems:

  • Black screen windows 10 with cursor – Black screen usually appears if you have two monitors. Simply detach one of your monitors and the problem should disappear.
  • Windows black screen with cursor after login – This issue is similar to the previous one, and it can be caused by your Project mode. To fix it, simply use Windows Key + P shortcut to switch to a different project mode.
  • Windows 10 black screen without cursor – In some cases, you won’t even see a cursor when the black screen appears. This can be caused by your BIOS configuration. To fix the problem, you need to check BIOS configuration and make sure that you’re using only the dedicated graphics.
  • Black screen after Windows 10 update – This problem can sometimes appear after a problematic update. To fix the issue, be sure to remove the latest update and check if that helps.
  • Black screen Windows 10 after sleep – Several users reported black screen issues after waking up their PC from sleep. To fix that, try disabling Fast Startup feature.

We’ve written extensively about black screen issues before. Bookmark this page in case you need it later.

Solution 1 – Check the external devices

Sometimes this problem can be caused by your external devices. However, you can fix the problem simply by disconnecting all devices from your PC. To do that, follow these steps:

  1. Unplug all external devices.
  2. Restart the computer.
  3. If the black screen has disappeared, add the devices back one at a time to see which piece of hardware is causing this issue.
  4. Once identified, install updated drivers for that particular piece of hardware.

Solution 2 – Roll back driver

  1. Press Windows Key + X key and click Device Manager.
    Black screen windows 10 with cursor
  2. Expand ‘Display Adapters’ section.
  3. Right-click on the Display Adapter listed and click on Properties.
    Windows black screen with cursor after login
  4. Click the Driver tab, and then click Roll Back Driver.
    Black screen windows 10 with cursor

* The Roll Back Driver button is not available if there is no previous version of the driver installed.

Solution 3 – Update the display driver from the Device Manager

  1. Press Windows key + X and select Device Manager.
  2. Expand Display Adapter section.
  3. Right click on the video driver and select Update driver.
    Black screen after Windows 10 update
  4. Select Search automatically for updated driver software and follow the instructions on the screen.
    Black screen Windows 10 after sleep
  5. We also recommend TweakBit Driver Updater (100% safe and tested by us) to automatically download all the outdated drivers on your PC.

Method 4 – Use Safe mode with networking

If you’re having this problem, you need to boot to Safe Mode and check for updates manually by doing the following:

  1. Boot the computer to Safe Mode with Networking.
  2. Open the Settings app and go to Update & security section.
    Windows black screen with cursor after login
  3. Now click Check for updates button.
    Windows 10 black screen without cursor

Windows 10 will now check for available updates and download them in the background. After installing the latest updates, the issue should be resolved.

Add Safe Mode in the Boot Menu to use it quickly! Learn how from our complete guide!

Solution 5 – Turn off Fast Startup feature

Windows 10 comes with a useful feature called Fast Startup that combines shutdown and hibernation. Using this feature you can start your PC faster.

However, many users reported that Fast Startup feature is causing the black screen to appear on Windows 10.

To fix this issue, it’s advised to disable Fast Startup feature. You can do that by following these steps:

  1. Press Windows Key + S and enter power settings. Select Power & sleep settings from the menu.
    Black screen windows 10 with cursor
  2. Click on Additional power settings in the Related settings section.
    Windows black screen with cursor after login
  3. Power Options window will now appear. Click on Choose what the power button does option from the menu on the left.
    Windows 10 black screen without cursor
  4. Click on Change settings that are currently unavailable.
    Black screen after Windows 10 update
  5. Uncheck Turn on fast startup (recommended) option and click Save changes.
    Black screen Windows 10 after sleep

Keep in mind that your PC might boot a bit slower after disabling Fast Startup feature.

Solution 6 – Use Windows Key + P shortcut

If you’re having black screen issues on your PC, the problem might be your Project mode. According to users, this issue occurs if your PC has both dedicated and integrated graphics.

As a result, Windows 10 assumes that you have two monitors attached and it sends the video signal to the second monitor, even if you have only one monitor.

This is a strange glitch, but you might be able to fix it with this workaround:

  1. Start your PC and wait until mouse cursor appears.
  2. Now press the Spacebar and enter your password. You’ll have to perform this step blindly, so it might take you a few tries. If you don’t have a password assigned to your account, you can just go to the next step.
  3. Now press Windows Key + P shortcut and down arrow once. Now press the Enter key. Keep repeating this step until the problem is resolved.

This is a strange Windows 10 glitch that can cause your screen to go black. However, you might be able to fix the issue by using this little workaround.

Solution 7 – Disable CPU graphics

Many new computers have a CPU that can also work as a GPU. Although this feature is useful, it can cause problems if you have a dedicated graphics card on your PC.

To fix this issue, users are suggesting to enter BIOS and disable this feature. To see how to disable this feature, we strongly recommend checking your motherboard manual for detailed instructions.

If your CPU doesn’t support this feature, you need to configure your PC so that you’re using only your dedicated graphics.

After making these changes, problems with the black screen should be completely resolved.

Solution 8 – Create a new user account

Sometimes your user account can get corrupted causing this issue to appear. However, you can fix the problem by creating a new user account.

To do that, first you need to enter Safe Mode or enable hidden administrator account on your PC and log in to it.

Once you log in to Safe Mode or to the administrator account, you need to create a new user account by doing the following:

  1. Press Windows Key + I to open the Settings app.
  2. When Settings app opens, navigate to Accounts section.
    Black screen windows 10 with cursor
  3. From the menu on the left select Family & other people. In the left pane, click Add someone else to this PC.
    Windows black screen with cursor after login
  4. Choose I don’t have this person’s sign-in information.
    Windows 10 black screen without cursor
  5. Now select Add a user without a Microsoft account.
    Black screen after Windows 10 update
  6. Enter the desired user name and click Next.
    Black screen Windows 10 after sleep

After creating a new user account, switch to it and check if the problem appears. If not, you’ll need to move all your personal files from the old account to your new one.

Solution 8 – Update your BIOS

Sometimes black screen issues can appear due to your BIOS. Several users reported that they fixed the problem simply by updating their BIOS to the latest version.

To see how to update BIOS, you might want to check our guide on how to flash BIOS. In addition, be sure to check your motherboard manual for detailed instructions.

Keep in mind that BIOS update is an advanced and somewhat risky procedure, and you can cause permanent damage to your PC if you’re not careful.

Several users reported that BIOS update fixed the issue for them, so be sure to try it out.

Epic guide alert! All you need to know about updating your BIOS and more is right here! 

Solution 9 – Perform a Clean boot

Another cause for this error might be a third-party application that is installed on your PC.

To find the problematic application, it’s recommended to perform a clean boot by doing the following:

  1. Press Windows Key + R and enter msconfig. Press Enter or click OK.
    Black screen windows 10 with cursor
  2. Go to Services tab and check Hide all Microsoft services. Now click Disable all button.
    Windows black screen with cursor after login
  3. Go to Startup tab and click on Open Task Manager.
    Windows 10 black screen without cursor
  4. List of startup applications will appear. Disable all startup applications by right clicking the application and choosing Disable from the menu.
    Black screen after Windows 10 update
  5. After disabling all startup applications, go back to System Configuration window. Click on Apply and OK to save changes. Restart your PC.
    Black screen Windows 10 after sleep

After your PC restarts, check if the problem still appears. If not, it means that the issue is caused by one of your startup applications or services.

To find the problematic service, you need to enable applications and services one by one or in groups.

Keep in mind that you need to restart your PC after enabling a group of services or applications. Once you find the problematic application, remove it and the problem should be resolved.

Windows won’t boot? No need to worry about this! We got your back with this comprehensive guide!

Many users reported that this issue was caused by Stardock’s Windows Blinds 10 application, but other software can also cause this problem to appear.

Black screen can be a big problem, but you should be able to fix it with one of our solutions. Be sure to try all of our solutions and let us know if these fixes worked for you.

Editor’s Note: This post was originally published in January 2015 and has been since completely revamped and updated for freshness, accuracy, and comprehensiveness.


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