Single Sign-on (SSO) is a session and user authentication service that allows the authorized users to enter one set of credentials such as the username and password and be able to access multiple applications without requiring to enter the username and password for each app.

However, at times you may encounter the browser is not configured for single sign-on issue in your browser.

In this article, we take a look at possible solutions to configure the Single Sign-on feature in your browser and also other troubleshooting tips.

How to configure the browser for single sign-on

1. Enable Single Sign-on in the web browser

For Firefox Users 

  1. Launch Firefox.
  2. In the address bar enter “about:config“.
  3. Accept the risk warning message.
  4. In the search bar copy and paste the following Preference name.
    network.negotiate-auth.trusted-uris 
  5. Double-click on network.negotiate-auth.trusted-uris and in the Value field enter your SSO string value which will look something like this:
    sso.domain.ac.uk
    browser is not configured for single sign on

  6. Click OK to save the changes.

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2. Clear Browser Cache and Cookies

  1. Launch your web browser like Google Chrome.
  2. Click on the “Customize and Control Google Chrome”  (Three dots) and select Settings.
  3. Scroll down and click on Advanced section.
  4. Click on “Clear browsing data“.
    browser is not configured for single sign on
  5. Check ” Cookies and other site data” and “Cached images and files” options.
  6. Click on Clear data. 

For FireFox

  1. Launch Firefox and click on the  Menu button  (three horizontal bars).
  2. Click on Options.
  3. From left pane click on the “Privacy and Security” tab.
    Firefox Privacy and Security browser is not configured for single sign on
  4. On the right-side scroll down to “Cookies and Site Data“.
  5. Click the “Clear Data” button.
    browser is not configured for single sign on
  6. Now select “Cookies and site data” and “Cached Web Content” boxes.
  7. Click the Clear button again.

If you are using any other web browser, do the same for it as well. Once the data is cleared, check if the Single sign-on feature is working.


3. Contact the Administrator

  1. If you don’t have the required credentials or even the preferences value to enable Single Sign-on feature on your PC, contact the office administrator.browser is not configured for single sign on
  2. Your administrator can help you better diagnose the issue and also help you fix it.

Conclusion

Single Sign-on in Windows is a handy feature that allows the users to access multiple applications without having to enter username and password for each app.

And if you encounter any issues, while using the service, these troubleshooting tips should help you resolve it.

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